MIAMI--(BUSINESS WIRE)--An independent study released by J.D. Power ranks AvMed “highest in Member satisfaction” among commercial health plans in Florida. The mission-driven, Florida-focused health plan topped the Florida region in overall member satisfaction once again, having been recognized for six straight years. Over that period, AvMed has grown by over 25%, currently topping 382,000 Members and providing strong validation that health care consumers truly value a better experience.
“Ranking highest for six straight years is both an honor and a testament to our commitment to service excellence,” said AvMed President and COO James M. Repp. “But it belongs to the 700 AvMed Associates across the state who deliver that service excellence with every opportunity presented. Our greatest strength is our people. They’re the ones on the frontlines, they’re the ones who make us unique, and they’re the ones who make the difference for our Members.”
The 2017 study surveyed more than 33,624 members representing 168 health plans throughout the United States. The sample from the Florida Region, one of 22 surveyed, included 1,375 members of seven plans. Read more about the J.D. Power Health Plan Satisfaction Study results here:
With headquarters in Miami and offices in every major metropolitan area of the state, AvMed transforms lives to create a WELLfluent world. By uniting around this sole purpose over our near-50-year history, we’ve aimed to inspire our 382,000 Floridian health plan Members to focus on health and happiness of the mind, body, and soul. Learn more at AvMed.org or visit our Facebook page to tag your WELLfluent life with #JointheWELLfluent.