LAKE FOREST, Calif.--(BUSINESS WIRE)--Nationwide REO Asset Management, Default Ancillary Services, and Valuation Solutions provider U.S. Real Estate Services, Inc. (USRES), announced today that Tiffany Malm-Ruiz has joined the USRES Management team. Malm-Ruiz’s is responsible for the oversight and management of the REO Division alongside Gene Shibata, REO Supervisor. Malm-Ruiz is specifically charged with REO client relations, procedural analysis/audit, compliance adherence benchmarking, policy review/analysis, as well as other managerial responsibilities.
An accomplished business leader, Malm-Ruiz lends a broad understanding of mortgage servicing, account management including vendor management, asset management and operations to her new position. Most recently, she was AVP, Portfolio Management, at Phoenix Asset Management LLC in Salt Lake City where she oversaw the day-to-day operations of all segments of the REO Process. Malm-Ruiz also held account management positions at Robert J. Jackson & Associates, Green River Capital and Select Portfolio Servicing.
“With more than 16 years’ experience within the REO industry, Tiffany has a broad knowledge-base and understanding of the REO process and its many intricacies,” said Rida Sharaf, SVP, USRES Operations. “We are very excited to add such a well-versed and seasoned veteran of the REO industry to our exemplary management team. We look forward to using her experience and knowledge to continually improve our service and performance to USRES’ clientele.”
Malm-Ruiz holds her Six Sigma and Lean Management Certification. She also has a track record of identifying trends or potential issues and implementing initiatives and processes for growth, profit, improvement and efficiency.
“I am very excited to be joining a company and team that are committed to establishing lasting relationships with clients and business partners as I share those same values, which have helped me succeed throughout my career,” Malm-Ruiz said.
Established in 1992, U.S. Real Estate Services, Inc. (USRES) provides an array of financial support services for valuating and liquidating real estate assets, such as broker price opinions, appraisals, rental surveys, value reconciliations and data driven valuations. USRES also provides extensive liquidation services such as REO disposition as well as supporting services, including HOA management, eviction management and property tax coordination. For more information about USRES, visit its website at www.usres.com.