Enterprise Survey 2017: Unified Communications Services for Small and Medium-Sized Enterprises - Research and Markets

DUBLIN--()--Research and Markets has announced the addition of the "Enterprise survey 2017: Unified Communications Services for Small and Medium-Sized Enterprises" report to their offering.

"Take-up of unified communications services is relatively low among SMEs, particularly in Europe - this presents operators with an opportunity for growth."

Telecoms operators are in a good position to increase penetration of unified communications (UC) services among small and medium-sized enterprises (SMEs). They should focus on establishing partnerships with key vendors in order to improve the quality of their services, which will in turn increase customer satisfaction and enhance their position in the market.

This report provides:

- Data on market penetrations, Net Promoter Scores (NPSs) of key providers and channels to market for UC services among SMEs across eight countries and various industries

- A discussion of market trends and feedback from SMEs on the services provided to them

- Recommendations for operators on how to improve customer satisfaction and increase market penetration among SMEs.

For more information about this report visit http://www.researchandmarkets.com/research/v6l6d8/enterprise_survey

Contacts

Research and Markets
Laura Wood, Senior Manager
press@researchandmarkets.com
For E.S.T Office Hours Call 1-917-300-0470
For U.S./CAN Toll Free Call 1-800-526-8630
For GMT Office Hours Call +353-1-416-8900
U.S. Fax: 646-607-1907
Fax (outside U.S.): +353-1-481-1716
Related Topics: Unified Communications

Contacts

Research and Markets
Laura Wood, Senior Manager
press@researchandmarkets.com
For E.S.T Office Hours Call 1-917-300-0470
For U.S./CAN Toll Free Call 1-800-526-8630
For GMT Office Hours Call +353-1-416-8900
U.S. Fax: 646-607-1907
Fax (outside U.S.): +353-1-481-1716
Related Topics: Unified Communications