NEW YORK--(BUSINESS WIRE)--Crossfuze, a leading ServiceNow Gold Partner that works with organizations to reimagine enterprise services to gain new profits, has published a new educational resource to guide CIOs and their teams on their journey to transforming their organizations using ServiceNow. The 10 Pillars of ServiceNow Success for CIOs consists of dozens of actionable tips, advice and insight that enable IT leaders to quickly deliver wins during their digital transformation using the ServiceNow platform. The book discusses best practices derived from more than 500 ServiceNow implementations—all aimed at optimizing the ServiceNow platform with speed, agility and confidence.
“Stats prove that over 50 percent of IT projects fail and 72 percent of IT leaders aren’t confident in the success of platform deployments. We want to help the readers of our book to avoid being just another statistic by putting them in the right frame of mind to quickly extract maximum value out of every step of their implementation journey,” said Chris Howard, chief executive officer at Crossfuze. “A ServiceNow implementation journey requires an in-depth understanding of not just the integral features and functionality of the ServiceNow platform, but also the cultural dynamics that directly impact the success or failure of the platform’s roadmap.”
The book reinforces that ServiceNow success isn’t just about the technical aspects of deploying ServiceNow. Long-term, sustainable success comes from knowing how to navigate internal company politics, juggle competing project priorities, overcome funding limitations, manage unrealistic expectations, combat user resistance to change, and prepare for unexpected obstacles and setbacks.
To download the eBook visit 10 Pillars of ServiceNow Success site.
Crossfuze is a ServiceNow Gold Partner with the highest-ranking customer satisfaction score worldwide. With a global team that has completed over 500 implementations, Crossfuze is a proven leader in platform development and support, as well as the delivery of specialized solutions such as Customer Service Management, Project Portfolio Management, IT Asset Management and IT Service Management. Crossfuze clients can also take advantage of consulting services to develop a ServiceNow vision, business case and win-worthy roadmap. With its focused offerings and 12+ ServiceNow platform-enhancing Turnkeys and integration solutions, Crossfuze is uniquely positioned to help its clients deliver long-term ServiceNow success with speed, agility and confidence.