AUSTIN, Texas--(BUSINESS WIRE)--Convey, the leading customer-centric delivery platform, today announced its CEO Rob Taylor will participate in a panel discussion of retail industry leaders at eyefortransport’s D3: Dynamic Distribution Disruption Retail Summit 2017 in Brooklyn on May 15.
D3 USA is the innovation hub for more than 300 senior supply chain execs from major retailers, brands, CPG and service provider companies. The topics range from inventory forecasting to planning to distribution to the last mile and same-day delivery.
Gartner’s vice president of Retail Research Mike Griswold will moderate the panel, which will focus on last mile strategies and best practices to improve the delivery experience for customers.
Panelists will discuss how technology can increase visibility into in-transit shipments and improve networks to support evolving expectations. Other topics will include key processes for managing external carriers and ways to seek and understand customer feedback to alter and enhance final mile delivery service.
- Title: Building the strategy and executional capabilities for the last mile to delight your customers
- Date/Time: Track B: May 15; 3:00-3:45 pm EDT
- Location: Marriott Brooklyn Bridge; Seminar Stage in the exhibit hall
- Moderator: Mike Griswold – Vice President, Retail Research, Gartner
- Rob Taylor – CEO, Convey
- Jim Hourigan – COO, Build Direct
- Charles Ickes – Chief Logistics Officer, Rent the Runway
- Tim Laseter – Managing Director, PwC
Convey is exhibiting in booth #14, where it will demonstrate the features of its Convey Engage all-in-one logistics command center for managing in-transit shipments.
Convey enables retailers to take control of the customer delivery experience. We provide the experience shoppers demand and the efficiency retailers require. Our cloud-based platform aggregates and normalizes disparate data across carrier, retailer and customer systems, giving retailers the insights they need to make smarter decisions and the tools required to take action to improve the customer experience. From parcel to freight and cart to door, Convey helps the world’s largest retailers reduce costs, improve visibility and transform the delivery experience into their next competitive advantage. Founded in 2013, Convey is based in Austin, Texas. Learn more at: www.getconvey.com.