RYE BROOK, N.Y.--(BUSINESS WIRE)--Broadview Networks®, a leader in cloud-based unified communications (UC) and information technology services, introduces the latest enhancement to its online portal, MyOfficeSuite Agent, with Quote to Contract. In a single virtual or face-to-face meeting with a customer, Quote to Contract allows agents to create quotes and turn them into executable contracts within minutes right through the portal. When combined with Broadview’s Order Wizard, a complete UC suite, including a business phone system, audio and video web conferencing, chat and more, can be ordered, configured and installed by the next day.
Agents can easily expedite the order process with Broadview’s unique tools that eliminate delays usually associated with switching platforms, such as waiting for paperwork and dialogue with product managers, so sales momentum is maintained. Agents can even preconfigure the entire system, including adding phone numbers and creating extensions and auto attendants, before installation so that customers can immediately begin to use the system once activated. The streamlined process allows agents to be more responsive to customers making a move to the cloud without interrupting their critical communications.
“Quote to Contract is another in a long line of enhancements to MyOfficeSuite Agent that allows partners to deploy customer's UC services faster and easier, and earn more compensation,” said Donna Wenk, Broadview Networks’ Senior Vice President of Channel Sales. “We are aligned with our partners and listen to their needs, providing them with unique tools and support through the entire sales process so that our partners can create long-lasting, happy customer relationships by enhancing the level of service they provide.”
Designed specifically for Broadview’s partners, the award-winning MyOfficeSuite Agent online dashboard centralizes all customer accounts into a single, user-friendly site. Agents can instantly review renewal and billing information and administrate and manage all OfficeSuite UC™ customers in real time. Since its launch, MyOfficeSuite Agent has provided agents with one-click access to products, training, certifications and built-in tools.
About Broadview Networks® www.broadviewnet.com
Broadview Networks is a network-based business communications provider serving customers with local and long-distance voice and data communications, and patented hosted VoIP systems, data services and a full suite of managed and professional services. It also provides an innovative portfolio of bundled, hosted IP phone and cloud computing services designed to meet the unique application requirements of diverse workforce groups. Its customers benefit from award-winning customer service, including a web-based account management tool and a primary point-of-contact for real-time, personal customer care.