NASHVILLE, Tenn.--(BUSINESS WIRE)--Amerigroup Tennessee, a statewide provider of Medicaid managed care services, today announced that it has been recognized by the National Committee for Quality Assurance (NCQA), which awards distinction to organizations that meet or exceed its rigorous requirements for multicultural health care. In acknowledgement of these efforts, NCQA awarded the health plan with the Multicultural Health Care Distinction, which recognizes organizations that lead the market in providing culturally and linguistically sensitive services, and work to reduce health care disparities.
“As the demographics of America continues to shift to a more ethnically diverse society, Amerigroup Tennessee continues to be attuned to the cultural and socio-economic factors that impact our members’ access to high quality health care,” said Al B. King, Amerigroup Tennessee president. “We are honored to receive the NCQA Multicultural Health Care Distinction, as it is a testament to our unwavering commitment to address the needs of our distinct members and providers, and validates how we are making a positive impact in the diverse communities we serve.”
In addition, NCQA also awarded the Multicultural Health Care Distinction to 16 other Medicaid health plans affiliated with Amerigroup’s parent company.
“Earning Multicultural Health Care Distinction shows that an organization is making a breakthrough in providing excellent health care to diverse populations. I congratulate any organization that achieves this level of distinction,” said NCQA President Margaret E. O’Kane. “Eliminating racial and ethnic disparities in health care is essential to improving the quality of care overall.”
The NCQA Multicultural Health Care Distinction is a symbol of quality in organizational efforts to address the diverse needs of its members. The Multicultural Health Care Distinction evaluates organizations, such as health plans, wellness, disease management and managed behavioral health organizations through use of an evidence-based set of requirements. These standards create a roadmap for improving and refining initiatives.
ABOUT AMERIGROUP TENNESSEE
Amerigroup Tennessee helps improve health care access and quality for approximately 436,000 Tennessee residents who participate in the state’s various Medicaid programs. Amerigroup serves Tennesseans by developing and delivering innovative care management programs and services. Amerigroup Tennessee members are assured care that is not only accessible, but also accountable, comprehensive, integrated and patient-centered. It provides ongoing community relations and outreach to encourage members to become active participants in their health care. For more information about Amerigroup, please visit our website at www.myamerigroup.com/tn.
NCQA is a private, non-profit organization dedicated to improving health care quality. NCQA accredits and certifies a wide range of health care organizations. It also recognizes clinicians and practices in key areas of performance. NCQA is committed to providing health care quality information for consumers, purchasers, health care providers and researchers.