Digital eXperience Index for Analytics Systems: Improving Customer Engagement using Big Data - Research and Markets

DUBLIN--()--Research and Markets has announced the addition of the "Digital eXperience Index for Analytics Systems: Improving Customer Engagement using Big Data" report to their offering.

Communications service providers (CSPs) are adopting different approaches to transforming their underlying support systems and there are often conflicting views on the different aspects of the digital transformation journey.

Digital eXperience Index provides an effective means for CSPs to assess their progress and compare against competitors within the wider market, based on a standard framework.

This report provides:

- An overview of the key characteristics that will enhance customers' digital experience from an analytics perspective

- Data from our surveys and interviews with CSPs worldwide as part of our ongoing research into the progress of their transformations into digital service providers (DSPs) and an assessment of their key support capabilities

- A brief overview of our criteria for assessing CSPs' support capabilities as part of the Digital eXperience Index research

- Key implications for CSPs and vendors.

For more information about this report visit http://www.researchandmarkets.com/research/9n78jg/digital

Contacts

Research and Markets
Laura Wood, Senior Manager
press@researchandmarkets.com
For E.S.T. Office Hours Call 1-917-300-0470
For U.S./CAN Toll Free Call 1-800-526-8630
For GMT Office Hours Call +353-1-416-8900
U.S. Fax: 646-607-1907
Fax (outside U.S.): +353-1-481-1716
Related Topics: Big Data

Contacts

Research and Markets
Laura Wood, Senior Manager
press@researchandmarkets.com
For E.S.T. Office Hours Call 1-917-300-0470
For U.S./CAN Toll Free Call 1-800-526-8630
For GMT Office Hours Call +353-1-416-8900
U.S. Fax: 646-607-1907
Fax (outside U.S.): +353-1-481-1716
Related Topics: Big Data