MEMPHIS, Tenn.--(BUSINESS WIRE)--SRM (Strategic Resource Management), an independent contract advisory firm for financial institutions, has appointed Ken Hayes as senior vice president of strategic solutions. Hayes brings more than 25 years of business-to-business consultation and sales management experience to SRM, with an emphasis on the financial services payments vertical.
“As we steadily expand our market share and areas of bottom line enhancements, it was important for us to bring in someone with the knowledge for building, diversifying and growing product and service offerings for new and existing clients,” said Brad Downs, CEO of SRM. “Ken’s expertise across ATM processing, debit and credit card services, POS and risk management solutions is a tremendous value-add to our bank and credit union clients looking to differentiate themselves through competitively priced contracts.”
Hayes comes to SRM after 12 years at MasterCard Worldwide, where he most recently was senior business leader of direct sales. In this position, Hayes managed the U.S. sales team and was instrumental in increasing revenues by $300 million. His early sales career was marked by successfully generating new revenue for the company through sales to institutions not currently doing business with MasterCard, opening new markets in the credit union space and securing significant bank deals. Prior to MasterCard, Hayes was a sales executive at Concord EFS, now part of First Data Corporation, where he was responsible for new business sales and membership agreements for EFT services clients.
“The payments landscape is crowded and changing all the time, making cross-industry vendor and contract expertise even more critical to securing smart business relationships,” explained Hayes. “SRM knows payments – the card networks, current regulations and the various factors that lead to operational optimization in this area. I’m excited to join this team and partner with financial institutions to provide them with the right data for healthy, informed contract decisions.”
SRM has worked with more than 700 banks and credit unions of all sizes to identify cost savings and new revenue potential in their contract relationships. To date, the firm has helped clients add $2.2 billion to their bottom lines in projects spanning cards, payments, core processing and more.
SRM (Strategic Resource Management) has been trusted by more than 700 financial institutions to identify cost savings and new revenue potential in their contract relationships. Over its 25-year history, SRM has earned a reputation for vendor neutrality and financial responsibility. Using a proprietary database of industry contracts and pricing to establish industry benchmarks, SRM’s thousands of performance-based engagements have saved its clients billions of dollars across a variety of areas. Visit www.srmcorp.com for more information and follow the company @SRMCorp.