One Day Workshop: Assertiveness for Maximum Impact (London, United Kingdom - June 7, 2017) - Research and Markets

DUBLIN--()--Research and Markets has announced the addition of the "Assertiveness for Maximum Impact" conference to their offering.

Many languages do not even have a word for the concept of assertiveness'. It is an often misunderstood term and yet it provides one of the most powerful tools for dealing with many of the most challenging situations we face in life. This course explores what is meant by assertive behaviour'. It will provide you with an opportunity to practice skills and techniques to help you to become more assertive and more efficient in your dealings with clients and colleagues.

Assertiveness is expressing our thoughts, feelings, and beliefs in a direct, honest, and appropriate way. It means that we have respect both for ourselves and for others.

The workshop will help you to:

- Confidently express your views and opinions

- Ask for what you want in a way that gets listened to

- Say no to unreasonable requests

- Stand your ground in the face of resistance or manipulation

- Deliver difficult messages without undue emotional interference

- Choose more successful responses when faced with aggressive or passive behaviour from others

Agenda:

Welcome, Introduction & Objectives

What is assertiveness?

- What is the difference between being assertive and being aggressive?

- Do you consider yourself to be assertive?

Discuss the Behavioural Pattern Index

Recognising assertive, submissive and aggressive behaviours

Assertiveness style analysis

Refreshments

Using I' Statements

- Understand when to use and how to use I statements

- Common errors

- What are the benefits of using I' statements

Lunch

Transactional analysis and assertiveness

- What are the roots of transactional analysis

- Life positions

- Complimentary and crossed transactions

Techniques for becoming more assertive

Empathic, discrepancy, consequence and negative assertions

Refreshments

Guided Roleplay

Practice your Assertiveness Skills and Techniques

Final Questions

Close of Meeting

For more information about this conference visit http://www.researchandmarkets.com/research/r79mxb/assertiveness_for

Contacts

Research and Markets
Laura Wood, Senior Manager
press@researchandmarkets.com
For E.S.T Office Hours Call 1-917-300-0470
For U.S./CAN Toll Free Call 1-800-526-8630
For GMT Office Hours Call +353-1-416-8900
U.S. Fax: 646-607-1907
Fax (outside U.S.): +353-1-481-1716
Related Topics: Business, Management, Professional Development and Training

Contacts

Research and Markets
Laura Wood, Senior Manager
press@researchandmarkets.com
For E.S.T Office Hours Call 1-917-300-0470
For U.S./CAN Toll Free Call 1-800-526-8630
For GMT Office Hours Call +353-1-416-8900
U.S. Fax: 646-607-1907
Fax (outside U.S.): +353-1-481-1716
Related Topics: Business, Management, Professional Development and Training