BOSTON--(BUSINESS WIRE)--Bigtincan (ASX: BTH), the mobile, AI-powered sales enablement platform leader, today announced two additions to its global management team. Kent Erickson has joined as the vice president of customer success, and Brian Beane has joined as vice president, worldwide sales operations.
“As we continue to grow, we will secure dedicated experts to spearhead our efforts to improve customer success and optimize sales efficiency and performance,” said David Keane, co-founder and CEO of Bigtincan. “Kent and Brian each bring the wealth of experience required to lead these charges and maximize our success as we empower sales teams worldwide to increase win rates.”
Erickson brings more than 15 years of experience in the wireless data telecom industry to this role, where he works closely with Bigtincan’s customers to ensure that they’re maximizing the value of the Bigtincan Hub within their organizations. Prior to joining Bigtincan, he served as manager, sales operations, at AT&T, where he was responsible for equipping field consultants with the mobile solutions needed to drive success. Before that, he was lead product marketing manager, responsible for equipping more than 8,000 AT&T Business Solutions (ABS) sellers with mobile solutions, helping showcase to customers how AT&T is mobilizing its own workforce and business processes. He also held positions as senior program manager, sales excellence; mobility application consultant; and senior systems engineer. Prior to joining AT&T in 1999, Erickson was operations director for MobileLogic. He’s also held positions at BRW Engineering and the United States Air Force.
A sales management executive with almost 20 years of sales and operations experience, Beane is responsible for the productivity and overall success of the sales organization at Bigtincan. Before Bigtincan, Beane served as vice president, global sales operations, at Lavastorm Analytics, where he led the sales operations and sales development functions. Prior to that, Beane served as director of inside sales, sales development and sales operations at Prelert. He has also held sales and operations positions at InterSystems, TraceLink, Veracode, Credant Technologies, Netegrity and Action Interactive.
Bigtincan (ASX: BTH) helps sales and service teams increase win rates and customer satisfaction. The company’s mobile, AI-powered sales enablement platform features the industry’s premier user experience that empowers reps to more effectively engage with customers and prospects and encourages team-wide adoption. Leading brands including AT&T, ThermoFisher, Merck, ANZ Bank and others rely on Bigtincan to enhance sales productivity at every customer interaction. Headquartered in Boston, Massachusetts, Bigtincan also has offices across EMEA, Australia and Asia. To discover more about how your organization can benefit from the Bigtincan Hub platform please visit www.bigtincan.com or follow @bigtincan on Twitter.