Rockland Trust Company Names Pamela L. Frey as an Executive Vice President, Jennifer Marino to Lead Customer Experience Efforts, and Debra Smith to Lead Digital Platform Enhancement

ROCKLAND, Mass.--()--Rockland Trust Company, the wholly-owned bank subsidiary of Independent Bank Corp. (Nasdaq Global Select Market: INDB), today announced that Rockland Trust has named:

  • Pamela L. Frey as its Executive Vice President of Consumer and Business Banking;
  • Jennifer Marino, who has served as Rockland Trust’s Chief Marketing Officer since 2015, as Chief Marketing and Customer Officer; and, that
  • Rockland Trust has named Debra Smith, Rockland Trust’s current Director of Banking Operations, as Director of Banking and Digital Operations.

“I am extremely pleased to welcome Pam Frey to Rockland Trust and that Jen Marino and Deb Smith have agreed to take on additional, important responsibilities,” said Christopher Oddleifson, President and Chief Executive Officer of Independent Bank Corp. and Chief Executive Officer of Rockland Trust. “Rockland Trust is focused on continuously improving the value we provide to our customers and the experience our customers have when engaging with us. We are fortunate to have Pam join our team and to have talented executives like Jen and Deb ready to assume expanded roles.”

Ms. Frey has many years of consumer banking experience, most recently at CommunityOne Bank in Charlotte, North Carolina, where she was the Executive Vice President of Consumer Banking. Prior to CommunityOne, Ms. Frey held many leadership roles over the course of more than two decades with Wachovia Bank and First Union. Ms. Frey received a Bachelor of Science degree in Business Administration and Mathematics from Wake Forest University. Ms. Frey’s responsibilities include oversight of Rockland Trust’s retail bank branches, business banking, premiere banking, and customer information center.

In addition to leading marketing, Ms. Marino also now leads company-wide discussions to explore and evaluate ways to improve the Rockland Trust customer experience. Ms. Marino will work with other Rockland Trust leaders to insure that the needs and perspectives of customers are understood and integrated into decision-making.

Ms. Smith, in addition to continuing to lead operations, is also now responsible for oversight, enhancement, and expansion of digital banking at Rockland Trust. In her expanded role Ms. Smith will lead efforts to assess and implement new digital capabilities while simultaneously educating customers and colleagues about Rockland Trust’s existing digital platform.

Ms. Frey has also been named a member of Rockland Trust’s Executive Leadership Team. Ms. Frey joins Ms. Marino, Ms. Smith, and Maria Harris, who will become Rockland Trust’s Director of Human Resources on May 1, 2017, on the Executive Leadership Team.

Ms. Marino is currently the Chief Marketing Officer at Rockland Trust. She joined the company in 2015, and has 20 years of extensive brand marketing experience for leading financial services and consumer companies. Prior to joining Rockland Trust, Ms. Marino was a Vice President and Senior Manager at Liberty Mutual Insurance for eight years, most recently focusing on Customer Advocacy. Ms. Marino earned a Bachelor of Science degree from Providence College and resides in North Easton.

Ms. Smith is currently the Director of Banking Operations. She joined the company in 2012, and has extensive banking operations experience. Prior to joining Rockland Trust Ms. Smith served as Executive Vice President and Bank Secrecy Act Officer for the First National Bank of Texas. Previously Ms. Smith held various senior leadership roles at Sovereign Bank and Bank Boston. Ms. Smith holds an Associate degree in Management from Newbury College in Brookline, Massachusetts, and a Bachelor of Science in Business Administration degree from Eastern Nazarene College in Quincy, Massachusetts.

About Independent Bank Corp.

Independent Bank Corp. has approximately $7.7 billion in assets. Independent is the holding company for Rockland Trust Company, a full-service commercial bank headquartered in Massachusetts. Rockland Trust offers a wide range of banking, investment, and insurance services to businesses and individuals through retail branches, commercial lending offices, investment management offices, and residential lending centers located in Eastern Massachusetts and Rhode Island, as well as through telephone banking, mobile banking, and the internet. Rockland Trust is an FDIC Member and an Equal Housing Lender. To find out why Rockland Trust is the bank “Where Each Relationship Matters®”, visit www.RocklandTrust.com.

Contacts

Investor and Media Contacts
Independent Bank Corp.
Investor:
Robert D. Cozzone, 781-982-6723
Chief Financial Officer
Robert.Cozzone@rocklandtrust.com
or
Media:
Ellen Molle, 617-922-5952
ellen.molle@rocklandtrust.com

Contacts

Investor and Media Contacts
Independent Bank Corp.
Investor:
Robert D. Cozzone, 781-982-6723
Chief Financial Officer
Robert.Cozzone@rocklandtrust.com
or
Media:
Ellen Molle, 617-922-5952
ellen.molle@rocklandtrust.com