CHICAGO--(BUSINESS WIRE)--An angry customer in the lobby needs a part fixed that’s stuck in a service bay, but a technician can’t repair it unless a manager 1,000 miles away quickly approves the work order.
Experience the power of the right workgroup communications software. Motorola Solutions’ (NYSE: MSI) WAVE™ OnCloud can instantly link the mobile phone of the customer agent in the lobby, the two-way radio being used in the repair shop and the desktop computer for the manager in another time zone. In a seamless push-to-talk group call using WAVE OnCloud, the repair is authorized, the problem is swiftly solved and the satisfied customer is on his way.
Created to connect workgroups in manufacturing, hospitality, utility, education and other teamwork-intensive industries, WAVE OnCloud provides reliable, instant voice communications. The quickly downloadable application provides push-to-talk (PTT) service across radios, mobile phones and desktop computers with the push of a button – no dialing, swiping or typing. WAVE OnCloud also delivers key features such as presence, messaging and location sharing without having to switch to another app.
WAVE OnCloud uses cloud computing power to provide PTT, meaning solution deployment time is measured in minutes, usage costs are predictable and affordable and software updates are seamless.
“WAVE OnCloud adds a new dimension to our portfolio of push-to-talk solutions for work groups that depend on communications to get the job done,” said Jeff Spaeth, corporate vice president of Systems and Software Enablement, Motorola Solutions. “We’ve added a cost-effective choice to our WAVE lineup that will appeal to a broad commercial audience with its ease of use and dependability.”
MOTOTRBO customers can enjoy WAVE OnCloud benefits by connecting their systems to a broadband network, extending reach to mobile users. As a Software as a Service (SaaS) offering, WAVE OnCloud customers can choose an affordable subscription that can scale up or down as business needs change.
WAVE OnCloud is the latest addition to Motorola Solutions’ portfolio of software designed to provide teams with critical communications that enhance safety and efficiency. WAVE customers can step into the world of Motorola Solutions Team Communications to enable success through all communications devices.
WAVE OnCloud will be available for purchase and download March 27. See WAVE OnCloud, along with other advanced communications solutions, in action at the International Wireless Communications Expo March 29-30, Las Vegas Convention Center, Booth No. 1317.
Read about WAVE
About Motorola Solutions
Motorola Solutions (NYSE: MSI) creates innovative, mission-critical communication solutions and services that help public safety and commercial customers build safer cities and thriving communities. For ongoing news, visit www.motorolasolutions.com/newsroom or subscribe to a news feed.
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