DALLAS--(BUSINESS WIRE)--GIACT™ Systems, the industry leader in payment fraud reduction, today announced Teresa Biko has joined the GIACT leadership team as the executive vice president of client relations. Biko will be responsible for expanding the company’s client relationship management team as GIACT continues to grow its customer base across the financial services, insurance, and retail sectors. She reports to CEO Melissa Townsley.
Biko brings over 30 years of client service and corporate experience and over 23 years of payments experience to GIACT. Her career spans a variety of executive and management positions at JP Morgan Chase, VeriFone, and Ingenico. Her most recent role was executive director of strategic partnerships for Chase Paymentech, where she established a reputation as a visionary leader with a passion for delivering the highest levels of client service and inspiring excellence in all those around her.
“When I first met the GIACT team, it was clear that each of them has a fierce dedication to GIACT’s customers, from developing cutting-edge technology, to providing rapid implementation and ongoing customer service,” said Biko. “I’m excited to join a team with such high standards for service and support and look forward to growing the client service team.”
“Teresa has a proven track record of developing strong client relationships and building teams that are widely-recognized for habitually exceeding all customer expectations,” said Melissa Townsley, co-founder and CEO of GIACT. “Her leadership will be invaluable as GIACT continues to expand its client base while providing world-class service at every opportunity.”
GIACT™ has been helping companies verify valued customers since 2004. From financial to insurance, to retail, to solutions for your industry, GIACT offers customer intelligence for complete payment confidence. As the leader in providing real-time data to help companies mitigate payment risk and fraud, our OFAC screening, ID verification, account verification and authentication, and mobile verification solutions enable you to focus on providing unmatched customer experiences. Since our founding, we’ve processed billions of transactions for our more than 1,000 customers. For more information, visit www.giact.com or call 1-866-918-2409. Follow us on LinkedIn and Twitter.