CHICAGO--(BUSINESS WIRE)--Staff Management | SMX announced today that it has won Inavero’s Best of Staffing® Client Award for the second year in a row for providing superior service to clients. The award, which is presented in partnership with CareerBuilder, is based exclusively on ratings provided by clients and recognizes industry leaders in service quality.
Staff Management | SMX’s client satisfaction ratings were 13 times higher than the industry’s average. The company received satisfaction scores of nine or 10 (on a 10-point scale) from 57.1 percent of their clients as compared to the industry’s average of 29 percent. Award winners that earned the Best of Staffing Award for service excellence make up less than 2 percent of all staffing agencies in the U.S. and Canada.
“Winning the Best of Staffing Client Award truly shows our team’s dedication to building and maintaining strong relationships with our clients and providing the individualized service that they’ve come to expect,” said Jonathan Means, president of TrueBlue’s PeopleManagement division, which includes Staff Management | SMX. “We appreciate our clients taking the time to share their feedback and will use it to drive enhanced service levels in 2017.”
About Staff Management | SMX
Staff Management | SMX’s award-winning outsourced workforce management (OWM) solutions enable clients to meet fluctuating demands with scalable workforces at facilities across North America. With deep expertise in manufacturing, fulfillment and distribution operations, the company’s dedicated onsite teams deliver ROI through increased productivity and efficiency, reduced overtime and turnover, improved workforce performance and consistent risk mitigation. From increasing visibility of workforce metrics to ramping up from hundreds to thousands of workers within weeks, Staff Management | SMX leverages their expertise in high-volume OWM solutions to provide clients with a competitive advantage. Learn more about Staff Management | SMX at staffmanagement.com.
Inavero administers more staffing agency client and talent satisfaction surveys than any other firm in the world. Inavero’s team reports on over 1.2 million satisfaction surveys from staffing agency clients and talent each year, and the company serves as the American Staffing Association’s exclusive service quality partner.
About Inavero’s Best of Staffing
Inavero’s Best of Staffing® Award is the only award in the U.S. and Canada that recognizes staffing agencies that have proven superior service quality based completely on the ratings given to them by their clients and job candidates. Award winners are showcased by city and area of expertise on BestofStaffing.com – an online resource for hiring professionals and job seekers to find the best staffing agencies to call when they are in need.