Hibernia Networks and Haivision Jointly Offer Low Latency Video Streaming Solution to the Video Call Center

Provides Lower Latency Live Video by Combining RTMP Streaming Across Hibernia Networks’ CDN with Haivision’s Encoding Technology

DUBLIN--()--Hibernia Networks, a leading provider of global telecommunications services, and Haivision, a market leader in enterprise video and streaming solutions, announce they are jointly providing a live RTMP streaming solution for The Video Call Center [VCC]. The VCC is a technology and content development company devoted to handling large numbers of IP video remotes-by-smartphone and putting them on the air in professionally produced video-caller television programs. The VCC’s leading-edge video production and distribution solution takes advantage of Hibernia Networks’ low latency CDN services with Haivision’s state-of-the-art Makito X encoding appliances.

The Hibernia Networks and Haivision combined offer allows The VCC to reduce propagation delay below one second, achieving industry-leading performance that results in an improved viewer experience of live content distributed by The VCC over the Internet. Ultra-low latency is critical to The VCC's Caller Queue, its virtual "green room in the cloud," where video callers are held until they are brought onto the live show. Improved latency ensures that those callers view live shows in real-time, enabling them to engage instantaneously when they join “on air” conversations.

Latency, signal quality, and reliability are ultimate building blocks for the social, participatory experience being created with The VCC video caller television system,” stated Larry Thaler, CEO of The Video Call Center. “Our goal has always been to provide broadcast quality tools to our customers. By bringing together the highly customizable CDN platform offer of Hibernia Networks with Haivision’s leading edge encoding technology, we were able to establish a totally new method for managing show participants, enhancing the caller experience on our platform.”

By combining Hibernia Networks’ CDN platform solutions with Haivision’s encoding technology, The VCC is able to offer a seamless service to their end users,” states Al DiGabriele, Senior Vice President of Product Management and Marketing at Hibernia Networks. “We are delighted to collaborate with Haivision to offer a joint solution, enabling The VCC to offer uninterrupted low latency video streams, which is the type of service that our customers have come to rely on us for.”

Hibernia Networks’ CDN Services provide customers a high performance turn-key video streaming solution, while retaining ease-of-use and direct control features. With points of presence in 27 major cities worldwide, it leverages custom-built software, an industry leading low latency global fiber infrastructure, and an IP backbone to maximize performance and availability of content moving across the globe.

The VCC’s video call-in platform is a significant innovation in live television production and programming, and they have chosen technology partners who can help them to fully realize their vision,” states Peter Maag, Chief Marketing Officer of Haivision. ”Haivision’s Makito X low latency video encoder is trusted by the largest broadcasters, Fortune 500 companies, sports leagues, medical facilities and government agencies around the world, for mission critical, high quality, low delay, live video contribution and distribution workflows.”

Haivision's award-winning Makito X H.264/HEVC encoders transport secure, low latency, HD video over any network at extremely low bitrates. The Makito X is ideal for live, interactive and headend applications.

For more information on Hibernia Networks’ CDN platform and to view its global network, please visit www.hibernianetworks.com.

About Hibernia Networks:

Hibernia Networks owns and operates a global network serving more than 100 markets and spanning 25 countries. Hibernia Networks serves customers with unparalleled support, flexibility and service in a variety of industry segments including financial markets, web-centric, media and entertainment, and telecom service providers. Providing enterprise-class and wholesale global connectivity solutions, Hibernia Networks offers secure and diverse optical transport, Ethernet, and carrier-grade IP transit services. Hibernia Networks also offers dedicated cloud connectivity, low latency services, DTM and Hibernia CDN for seamless anytime, anywhere content delivery. Hibernia Express, Hibernia Networks’ transatlantic cable, provides the lowest latency connections available between major commercial and financial centers in North America, Europe and beyond. The state-of-the-art cable system garnered two Global Carrier Awards in 2015 – Subsea Project of the Year and Best Subsea Innovation, as well as the Global Telecom Business Innovation Award for 2016.

About Haivision

Haivision, a private company founded in 2004, provides media management and video streaming solutions that help the world’s leading organizations communicate, collaborate and educate. Haivision is recognized as one of the most influential companies in video by Streaming Media and one of the fastest growing companies by Deloitte’s Technology Fast 500. Haivision is headquartered in Montreal and Chicago, with regional offices located throughout the United States, Europe, Asia and South America. Learn more at haivision.com.

About The Video Call Center

The VCC offers an innovative platform that enables content creators to deliver live television programs that bring celebrities, experts and regular viewers into shows through their smart phones and laptops to create truly social television. The VCC licenses its software, provides caller acquisition and production services, and produces its own programming through its Talk Center America channel. The VCC has powered over three hundred and eighty programs for broadcast, web, and Facebook live, bringing to air more than 4,000 callers. The VCC is jointly owned by Wolzien LLC and TEGNA, which is a significant investor and customer.

Contacts

For Hibernia Networks Media Inquiries:
Jaymie Scotto & Associates
+1 866-695-3629 ext. 14
pr@jaymiescotto.com
or
For Haivision Media Inquiries:
Jennifer Gazin
jgazin@haivision.com
or
For The Video Call Center Media Inquiries:
Evan Sirof, +1 845-883-2109
evan@marcomm-on-call.com

Release Summary

Provides Lower Latency Live Video by Combining RTMP Streaming Across Hibernia Networks’ CDN with Haivision’s Encoding Technology.

Contacts

For Hibernia Networks Media Inquiries:
Jaymie Scotto & Associates
+1 866-695-3629 ext. 14
pr@jaymiescotto.com
or
For Haivision Media Inquiries:
Jennifer Gazin
jgazin@haivision.com
or
For The Video Call Center Media Inquiries:
Evan Sirof, +1 845-883-2109
evan@marcomm-on-call.com