OTTAWA, Ontario--(BUSINESS WIRE)--360pi has been recognized by the reputable RIS Software LeaderBoard for the fourth year in a row, with 17 top 10 rankings, including three #1 rankings by Tier 1 retailers and recognition as a leader in technology innovation. The RIS LeaderBoard 2016, released earlier this week, is widely recognized as the retail industry’s most reliable ranking of retail technology software vendors.
The RIS LeaderBoard is a highly rigorous evaluation of software vendors from the people who know them best — their actual retail customers. The LeaderBoard ranks technology vendors based on customer satisfaction across a wide range of criteria, serving as an objective guide to help retailers find the vendors and solutions they need. The 2016 rankings were compiled from 704 evaluations made by 298 retailers.
This year, 360pi was ranked very well by Tier 1 retailers and continues to be the only product and price intelligence vendor to make the LeaderBoard. A partial list of 360pi’s top 10 rankings include:
- Leaders in Quality of Support (ranked #1)
- Leaders in Quality of Service (ranked #1)
- Leaders in Ease of Administration & Maintenance (ranked #1)
- Leaders in Overall Performance
- Leaders in Customer Satisfaction
- Leaders in Technology Innovation
- Leaders in Software Reliability
- Leaders in Ease of Installation & Integration
- Leaders in Total Cost of Operation
- Leaders in Recommendation
“Since first earning its place on the Software LeaderBoard in 2013, 360pi has continued to prove that its suite of retail intelligence capabilities performs for customers where and when it matters most,” said Joe Skorupa, group editor-in-chief, RIS News. “Earning a spot on the Software LeaderBoard in any category proves that a company is a leader in the industry, and 360pi’s impressive showing in 2016 highlights their commitment to consistently meeting and surpassing customer expectations."
“We continue to be extremely honored to be recognized by our clients for a fourth consecutive year on the RIS LeaderBoard,” said Jenn Markey, VP Marketing at 360pi. “In addition to being acknowledged by our customers for unrivalled service and support, we are especially delighted to be recognized as a Leader in Technology Innovation which speaks to our continued technology commitment and investment.”
