Leading Communications Service Provider Automates Over 10,000 Monthly Invoices with Esker’s Cloud-Based AP Solution

Tools such as mobile invoice approval, customizable dashboards and a self-service portal are streamlining the purchase-to-pay (P2P) process

MADISON, Wis.--()--Esker, a worldwide leader in document process automation solutions and pioneer in cloud computing, today announced it has completed a project with the leading communications service provider in Malaysia to automate its accounts payable (AP) process. Esker’s cloud-based accounts payable solution integrates with the company’s SAP® system, helping to significantly reduce the amount of manual handling and invoice processing time.

Preparing for Malaysia’s Goods and Services Tax (GST) implementation and faced with limited invoice visibility, lost invoices, high document handling time and costs, and late approvals, the communications service provider was looking for a cloud-based solution to simplify its AP process and reduce paper usage. It was important that the solution be customizable for its unique business requirements, particularly the company’s desire for mobile functionality. Esker was able to deliver a complete AP solution, including electronic archiving, and today automates the processing of over 10,000 monthly vendor invoices.

Mobile Capabilities & Solution Dashboards

As part of its initiative to bring greater efficiency to AP, the company is taking advantage of the many innovative AP automation tools Esker offers. For example, Esker’s mobile invoice approval application Esker Anywhere enables managers to approve requisitions, purchases and payments while they’re on the move -- resulting in faster invoice processing and increased efficiency in the P2P process.

The company is also leveraging Esker’s collaborative and customizable dashboards, which provide its users with instant access to essential data, allows Key Performance Indicators (KPIs) to be followed easily and provides real-time visibility. Thanks to a comprehensive view of daily tasks (e.g., invoices pending approval, invoices by status, number of invoices processed by full-time employees, etc.), the communications service provider can better reallocate workloads and manage internal resources.

Supplier Portal for Improved Collaboration

Esker’s self-service portal also brings new levels of cost savings and efficiency to the company’s AP department by reducing the number of daily invoice status inquiries — allowing staff to focus on more value-added tasks. Additionally, with suppliers able to submit invoices directly and electronically within the portal, it is able to further reduce unnecessary paper handling and improve the timeliness of payments. Ultimately, supplier relations and collaboration are strengthened as the company increases its productivity.

About Esker

Esker is a worldwide leader in cloud-based document process automation software. Esker solutions help organizations of all sizes to improve efficiencies, accuracy, visibility and costs associated with business processes. Esker provides on-demand and on-premises software to automate accounts payable, order processing, accounts receivable, purchasing and more.

Founded in 1985, Esker operates in North America, Latin America, Europe and Asia Pacific with global headquarters in Lyon, France and U.S. headquarters in Madison, Wisconsin. Last year Esker generated 58.5 million euros in total sales revenue. For more information on Esker and its solutions, visit www.esker.com. Follow Esker on Twitter @EskerInc and join the conversation on the Esker blog at blog.esker.com.

Contacts

Esker, Inc.
Corporate Contact:
Gina Leranth, 608-828-6141
gina.leranth@esker.com
or
Investor Relations Contact:
Emmanuel Olivier, 33 (0)4 72 83 46 46
olivier@esker.fr

Release Summary

Esker announced it has completed a project with the leading communications service provider in Malaysia to automate its accounts payable (AP) process.

Contacts

Esker, Inc.
Corporate Contact:
Gina Leranth, 608-828-6141
gina.leranth@esker.com
or
Investor Relations Contact:
Emmanuel Olivier, 33 (0)4 72 83 46 46
olivier@esker.fr