SALEM, N.H.--(BUSINESS WIRE)--Windham Professionals, a leading accounts receivable management and customer care firm, is presenting with Atlanticus, a prominent financial holdings company, at the First Party Summit hosted by the iA Institute/insideARM. Chris Rezendes, Windham’s Chief Commercial Officer, and Ken Williams, Atlanticus’ Director of Collections, will share “Lessons Learned from Our Initial Foray into Outsourcing.”
"Windham is proud to be a part of this event and provide insights to help clients succeed,” said Rezendes. “InsideARM is a great partner for Windham, and I'm sure this summit will prove even more valuable than last year’s."
“InsideARM is pleased to have both Chris and Ken join the faculty at the First Party Summit. I love the topic they have chosen to discuss with those in attendance,” said insideARM President, Timothy J. Bauer.
The session will highlight common challenges clients often encounter when developing outsourcing partnerships. Topics will include compliance management, technology integration, and KPI measurement. Rezendes and Williams will share solutions to help both clients and vendors mitigate risks.
Windham’s insights come from over three decades of experience in accounts receivable management, spanning over 1,000 clients, including Windham’s comprehensive checklist to make outsourcing easy and cost-effective for the client.
“In just its second year, the Summit has become the ‘must attend’ event for creditors, agencies and call centers that have any first party work. We are looking forward to another excellent event,” added Bauer.
The 2nd annual First Party Summit, hosted by the iA Institute, a provider of specialized information to the debt industry and parent company of insideARM.com, is being held October 17 to 19, 2016 at the Eaglewood Resort and Spa in Itasca, IL.
About Windham Professionals
Windham Professionals innovates, improves and advances its clients’ businesses through accounts receivables management and customer care solutions. Windham’s focus on experience, knowledge and teamwork starts with each and every employee and extends through our long-term relationships with clients in the education, government, communication, financial services and commercial sectors. Established in 1982, Windham is based out of Salem, New Hampshire, with offices located throughout the United States. For more information, please visit: www.windhampros.com.
Atlanticus invests in businesses primarily focused in the financial services industry. Additional information about Atlanticus is available at www.atlanticus.com.