MONTREAL--(BUSINESS WIRE)--Xpertdoc, a Microsoft Gold Partner and leader in customer communication solutions (CCM), today announced a partnership to deliver their award-winning CCM solution and CRM connector products to UXC Eclipse’s Microsoft Dynamics CRM customers. The partnership will leverage UXC Eclipse’s expertise as a leading provider of intelligent business solutions to drive growth in multiple markets and increase Xpertdoc’s regional presence to better serve joint customers.
Through the partnership, UXC Eclipse customers looking to expand their customer engagement can use Xpertdoc’s CCM solution, which manages customer documents through an entirely electronic process – from template creation, editing, document delivery, final archiving and e-signature, accelerating the communication process across the entire customer lifecycle. Xpertdoc technology integrates with the Microsoft Dynamics CRM software to effortlessly bridge data with documents to reduce internal workflow.
“UXC Eclipse partnered with Xpertdoc because we believe that when it comes to customer engagement tools, they are the market leaders,” said Richard Howard, UXC Eclipse’s Executive VP of CRM Professional Services. “By combining our CRM expertise with this new offering, we will have an invaluable solution to add more value to our customers.”
UXC Eclipse has 15 global office locations with 10 across the Asia-Pacific region and a large existing customer base, providing Xpertdoc with the opportunity to expand its international reach. The partnership will be announced during the annual CRMUG Summit in Tampa, Florida, where Xpertdoc will also be hosting two sessions on CRM titled, “The Path to Better Customer Communications with Dynamics CRM” and “How to Make CRM a Tool That Your Sales Team Loves.”
“This partnership reflects Xpertdoc’s continued momentum in expanding our partner network, and there isn’t a more fitting place to announce it than during the CRMUG Summit,” said David Squibb, Xpertdoc’s Chief Sales and Marketing Officer. “The synergy between our technology and UXC Eclipse’s CRM offerings means that customers will gain access to the most streamlined and dynamic customer communications tools for their businesses.”
To learn more about Xpertdoc’s CCM solution and Connector products as well as customer and partner benefits, please visit the Xpertdoc booth #622 during the CRMUG Summit 16, or visit www.xpertdoc.com.
Xpertdoc is a global software company that provides industry-leading document generation and customer communications management (CCM) solutions. The company is a Microsoft Gold Partner and certified ISO/IEC 27001:2013 compliant for information security. Xpertdoc delivers improved client retention and growth by streamlining web and mobile self-service intake as well as document creation and management processes throughout every customer touch point.
About UXC Eclipse, A CSC Company:
UXC Eclipse, a CSC Company is a leading provider of intelligent business solutions to the enterprise and mid-market and is in the top 1% of Microsoft Dynamics Gold Partners internationally. Established in 1991, UXC Eclipse’s success has been built by providing the highest levels of service and offering a choice of solutions built on the Microsoft platform. Eclipse is renowned for a service culture that delivers a customer retention rate of over 98% annually for Microsoft Dynamics customers.
The preferred implementation partner for integrated business solutions, UXC Eclipse’s service offerings include applications consulting and project management, applications development, corporate performance management, business process management, business analytics and cloud solutions.
Eclipse also delivers industry-specific solutions on the Microsoft platform to meet business transformation requirements in Retail, Manufacturing, Asset Management, Wholesale and Distribution and Banking. Visit Eclipse at www.uxceclipse.com.