INDIANAPOLIS--(BUSINESS WIRE)--Interactive Intelligence Group Inc. (Nasdaq: ININ) CEO Dr. Donald Brown will present his views on how technology is shaping business at an Indianapolis Business Journal event on Oct. 12, 8-10 a.m., at the J.W. Marriott Indianapolis.
Dr. Brown will share insights into the latest business applications for artificial intelligence, including machine learning, deep neural networks, virtual assistants and more. The presentation will include an audience Q&A.
This event is ideal for C-level executives, technology decision-makers and customer experience leaders.
“Artificial intelligence has moved far beyond the realm of science fiction—it’s showing up in real products used by average consumers every day,” Brown said. “With a projection by Gartner1 that two-thirds of customer interactions will no longer require the support of a human intermediary by 2017, smart businesses will consider the implications of AI today.”
Under Brown’s leadership, Interactive Intelligence has earned a reputation as a global technology leader in the customer engagement market. Since founding Interactive Intelligence in 1994, Brown has grown the company from a handful of people to more than 2,000 employees worldwide, with revenues last year of $390.0 million.
To purchase tickets or a table, visit: http://www.ibj.com/events/234-reimagine-the-future-how-technology-is-shaping-businesses.
1Gartner, "Why You Need to Rethink Your Customer Self-Service Strategy," Brian Manusama, June 20, 2016.
About Interactive Intelligence
Interactive Intelligence Group Inc. (Nasdaq: ININ) is a global leader of cloud services for customer engagement, communications and collaboration designed to help businesses worldwide improve service, increase productivity and reduce costs. Backed by a 20-plus year history of industry firsts, 150-plus pending patent applications, and more than 6,000 global customer deployments, Interactive offers customers fast return on investment, along with robust reliability, scalability and security. It's also the only company recognized by the top global industry analyst firm as a leader in both the cloud and on-premises customer engagement markets. The company is headquartered in Indianapolis, Indiana and has more than 2,000 employees worldwide. For more information, visit www.inin.com.
Interactive Intelligence is the owner of, and holds certain registrations for, the marks INTERACTIVE INTELLIGENCE, its associated LOGO, PURECLOUD and numerous other trademarks and service marks in the United States and various other jurisdictions around the world. All third-party trademarks mentioned in this document are the property of their respective owners.