One Day Conflict Management Interactive Workshop - London, United Kingdom - February 28, 2017 - Research and Markets

DUBLIN--()--Research and Markets has announced the addition of the "Conflict Management" conference to their offering.

Conflict is an inevitable part of life. Whilst we may use our skills to avoid conflict there will be times, especially in the workplace, when it is unavoidable. This one-day interactive workshop will help to provide added skills for when conflict has arisen in the workplace and there is a need to build confidence and de-escalate the confrontation. It will help you to identify your conflict resolution tendencies and remain in control when responding to conflict and aggression.

The essential steps to conflict management

Each step will help you to manage conflict-based on communication problems:

- Self-control

- Clear communication

- Avoiding misunderstandings

- Staying positive

- Managing the communication channels

Manage conflict based on behavioural issues:

- Damage limitation strategies

- Effective preparation

- Explaining yourself

- The art of compromise

Identify conflict resolution tendencies:

Recognising your own and how they apply in life situations

Understand the power of fairness and cheating:

The roles each play in resolving or escalating conflict

Manage the conflict partnership process:

A step-by-step approach that can be learned and applied to almost any work-based conflict scenario

Work towards a win-win outcome - win/win is the only sustainable relationship strategy:

It is an essential component of conflict management. This session will show how every element of the workshop is designed to help participants reach mutually beneficial outcomes at the end of their conflict.

For more information about this conference visit http://www.researchandmarkets.com/research/ndk2vc/conflict

Related Topics: Personnel and Human Resources

Contacts

Research and Markets
Laura Wood, Senior Manager
press@researchandmarkets.com
For E.S.T Office Hours Call 1-917-300-0470
For U.S./CAN Toll Free Call 1-800-526-8630
For GMT Office Hours Call +353-1-416-8900
U.S. Fax: 646-607-1907
Fax (outside U.S.): +353-1-481-1716

Contacts

Research and Markets
Laura Wood, Senior Manager
press@researchandmarkets.com
For E.S.T Office Hours Call 1-917-300-0470
For U.S./CAN Toll Free Call 1-800-526-8630
For GMT Office Hours Call +353-1-416-8900
U.S. Fax: 646-607-1907
Fax (outside U.S.): +353-1-481-1716