IRVINE, Calif.--(BUSINESS WIRE)--Sentinel Offender Services LLC, one of the nation’s largest providers of electronic monitoring services and technologies, is pleased to announce that it has again been awarded the International Organization for Standardization (ISO) 9001:2008 certification from American Systems Registrar in Wyoming, Michigan for the provision of Electronic Monitoring Services and software design and development.
The goal of ISO certification is to insure that customers receive consistently high quality products and services and is based on quality management principles that foster a strong customer focus and the demonstrated commitment of a firm’s top management to continual improvement and review. “Our team has worked diligently to earn this recertification,” said Johana Garcia, Director of Quality Assurance for Sentinel, “and we believe that being ISO certified means our customers and prospects can have confidence that Sentinel is indeed committed to delivering outstanding customer service.”
This recertification reaffirms Sentinel’s commitment to providing the highest quality electronic monitoring products and world-class monitoring services to its customers. “We are extremely proud of our team and their efforts to maintain our ISO 9001 certification,” added Sentinel Chief Operating Officer Darryl Martin. “Preparing for and then passing this rigorous audit proves that quality is more than just a concept for Sentinel. We use our comprehensive quality management program as a means to continuously improve our products and services and deliver quality to our customers every single day.”
Sentinel Offender Services, LLC (www.sentineladvantage.com) has been a trusted partner of community corrections, courts and law enforcement since 1993. Sentinel has a rich history of innovation and pioneered the offender-funded monitoring model that is now used extensively throughout the United States. For more than 20 years Sentinel has focused on one goal: Reducing recidivism rates through comprehensive monitoring and effective supervision of offender populations. Sentinel’s continued growth and success can be attributed to its breadth of experience and its ability to consistently deliver world-class customer service, innovative products and programs and creating effective solutions to meet the needs of our clients and the communities they serve. To learn more, please call 800.589.6003 or visit us at www.sentineladvantage.com.