TEP Customers Can Report Outages, Pay Bills and Check Usage With New App

TUCSON, Ariz.--()--Tucson Electric Power (TEP) has launched a new mobile app that will notify customers about power outages at their homes or businesses, allow them to make payments and inform them about their energy usage patterns.

The app is designed for ease of use on Apple and Android devices and will provide customers with flexible, 24-hour access to account management features. Customers can download the app for free from Apple's App Store or Google Play.

"Our goal is to provide a convenient new way for customers to manage their account and stay up-to-date if a power outage occurs," said David Hutchens, TEP's President and Chief Executive Officer. "The app has many useful features, and we’re planning to add even more in the future."

The app allows customers to report power outages and check the status of restoration efforts at their service address in real time. They also can view and pay bills, review their usage patterns and history, learn energy-saving tips and quickly connect to TEP's social media sites. Customers can choose to receive push notifications about new bills and power outages affecting their homes or businesses.

Many of the app’s features also are available online at tep.com, which has been redesigned for even easier use on mobile devices.

The TEP mobile app is a secure and convenient way to manage your electric service. For more details, visit tep.com/mobileapp.

TEP provides safe, reliable electric service to approximately 417,000 customers in southern Arizona. To learn more, visit tep.com. TEP, UES and their parent company, UNS Energy, are subsidiaries of Fortis Inc., which owns utilities that serve more than 3 million customers across Canada and in the United States and the Caribbean. To learn more, visit fortisinc.com.

Contacts

Tucson Electric Power
Joseph Barrios, 520-884-3725
jbarrios@tep.com

Release Summary

Tucson Electric Power has launched a new mobile app that will notify customers about power outages at their homes or businesses, allow them to make payments and inform them about energy usage.

Contacts

Tucson Electric Power
Joseph Barrios, 520-884-3725
jbarrios@tep.com