ST. PETERSBURG, Fla.--(BUSINESS WIRE)--iQor announced today that Autumn Braswell, Chief Operating Officer, Enterprise Solutions, LinQ, will speak at PTC’s LiveWorx 2016, June 6-9, in Boston. The premier Internet of Things (IoT) business event will feature industry leaders, groundbreaking technology, and real-world use cases highlighting the possibilities of the IoT.
Braswell will participate in the panel session, “Real World Connected Service Success Stories,” on Wednesday, June 8, 2016, at 10:45 am ET. Topics for discussion include optimizing remote monitoring and analytics processes, knowledge management, pinpointing product issues, and preventing system disruptions and product failures. Service leaders will learn how to harness the power of the IoT to reduce service time/costs and increase efficiency.
"The Internet of Things is not only transforming how we support the customers and products of the world’s leading brands, it is also driving innovation in iQor’s operations and processes,” said Braswell. “I look forward to sharing how, with the help of PTC, iQor is providing sophisticated problem-solving tools and knowledge to our frontline technicians.”
iQor provides global customer interaction and product support solutions in 18 countries. Our 35,000 employees solve our client’s most strategic problems. We partner with many of the world’s best-known brands to deliver product and customer support solutions that span the consumer value chain, from customer care and receivables management to product diagnostics and repair services. Our award-winning technology, logistics and analytics platforms enable us to measure, monitor and analyze brand interactions, improve business process and find operational efficiencies that lead to superior outcomes for our partners across the customer and product lifecycles. For more information, please visit us at www.iqor.com or follow us at www.twitter.com/iqor.
PTC (NASDAQ: PTC) is a global provider of technology platforms and solutions that transform how companies create, operate, and service the “things” in the Internet of Things (IoT). The company’s next-generation ThingWorx® technology platform gives developers the tools they need to capture, analyze, and capitalize on the vast amounts of data being generated by smart, connected products and systems. The company’s field-proven solutions are deployed in more than 26,000 businesses worldwide to generate a product or service advantage. PTC’s award-winning CEO, considered an industry thought leader, co-authored the definitive guides to the impact of the IoT on business in the Harvard Business Review.