PALM HARBOR, Fla.--(BUSINESS WIRE)--Nationwide Title Clearing (NTC), the leading post-closing services provider for the nation’s largest financial institutions, investors and servicers, announced today the firm’s quality assurance monitoring system has reported a 99.9% statute compliance rate in February, 2016. While the company typically scores above 99% on every document the company touches, being this close to perfect was cause for celebration in the operations department.
“I monitor our document compliance closely as getting information to the County Recorders in the exact manner they expect it saves our customers both time and money,” said NTC Chief Operations Officer Michael O’Connell. “It often surprises our customers that a high volume of the documents they think are ready for recording actually have errors that would cause them to be rejected. After processing over 27 million documents, we catch those errors virtually every time.”
As part of its rigorous quality control protocols, NTC uses deep signing controls, careful tracking of e-recording requirements by jurisdiction, a capable research staff (both internally and externally through a nationwide network of abstractors) and aggressive recorded document follow up. The results include the achievement of a less than 1% reject rate in over 3,600 jurisdictions nationwide. The company is currently eRecording over 70% of the documents it processes.
“I’m very proud of the team we’ve assembled and of this accomplishment,” said NTC CEO John Hillman. “Michael has done a great job of focusing our efforts on 100% compliance. I don’t believe any other company comes close.”
Nationwide Title Clearing, Inc. (NTC) is a privately-owned leading research and document-processing service provider to the residential mortgage industry. NTC services mortgage lenders, servicers and investors, including eight of the top 10 residential mortgage servicers in the country, resulting in an expansion that is also tied to its contribution to its industry and its local community. NTC ranked number 13 on the Tampa Bay Business Journal’s 2014 Fast 50 Awards list of fastest growing companies in Tampa Bay, and number 3,108 on the 2015 Inc. 500/5000 list of fastest-growing companies in America. NTC has also won a Top 100 Workplace Award from the Tampa Bay Times, four times in its history. For more information, visit the company’s website at www.nwtc.com.