ATLANTA--(BUSINESS WIRE)--Jacada, Inc., a leading global provider of customer experience technology designed to simplify the interaction between businesses and their customers, announced today that its annual meeting of shareholders will be held in mid-January 2016. The company will issue a press release with details of the meeting including a final agenda but at this point it anticipates that the agenda will include approval of auditors and presentation of the company's 2014 financial statements (both as required under Israeli law) and election and compensation of directors (including a new external director).
Jacada Inc. enables organizations to deliver effortless customer self-service and agent assisted interactions by implementing cutting-edge mobile, smart device, and web based visual IVR solutions, as well as optimized agent desktops, and business process optimization tools. Customers can benefit from an improved customer experience at every touch point with the organization, whether at the contact center, on the mobile, the website, or at the retail store. Most Jacada deployments provide complete return on investment within the first three to seven months after deployment. Founded in 1990, Jacada operates globally with offices in Atlanta, USA; London, England; Munich, Germany; and Herzliya, Israel. More information is available at www.Jacada.com.