BELLFONTE, Pa.--(BUSINESS WIRE)--The Pennsylvania Rural Water Association (PRWA), the association that provides services and benefits to the water and wastewater utilities throughout the Commonwealth, today announced the first participants in its partnership with HomeServe USA (HomeServe), a leading provider of home repair service plans. Beginning next month, two PRWA member utilities, the Township of Falls Authority and Altoona Water Authority will begin offering their customers optional water, sewer and in-home plumbing protection plans from HomeServe.
The affordable service plans provided through HomeServe offer homeowners a better way to pay for and deal with the expense and inconvenience of home repair emergencies. Township of Falls and Altoona Water Authority join a growing number of municipalities and agencies in Pennsylvania and around the country offering these types of optional service plans to their customers with HomeServe.
“When a water line breaks or sewer line gets blocked, the first place homeowners turn for a solution or recommendation is often their local municipality or utility,” said Tom Rusin, CEO of HomeServe USA. “We are pleased to provide homeowners with peace of mind, while also providing PRWA member utilities with a critical customer service resource.”
“We are thrilled to now have our members taking advantage of the partnership with HomeServe, a company recognized for providing best in class emergency repair plans and customer support for our member utilities,” said Joseph Falcone, Executive Director, CFO, PRWA. “Our vision in equipping our members with service plans for their customers is to further enhance the customer service experience by providing solutions for their customer household water, sewer and plumbing line emergencies.”
HomeServe plan holders have access to a Repair Hotline that is accessible 24 hours a day, 365 days a year to schedule local, licensed, and insured contractors to their home for repairs.
The Township of Falls Authority and Altoona Falls Authority will soon notify their local residents of these optional service plans to local residents, including Exterior Water Service Line Coverage, Sewer/Septic Line coverage and Interior Plumbing and Drainage System Coverage.
PRWA member utilities can learn more about the partnership by calling Daniel Guest at HomeServe on 1-786-972-1007 or visiting www.prwa.com/Homeserve.
Unique as a member-supported, non-profit, non-government organization, the Pennsylvania Rural Water Association has established and maintains a reputation for integrity and technical excellence by providing leadership in the operation, maintenance, and management of systems responsible for providing safe drinking water and wastewater management - community, industrial, or commercially operated. PRWA's "hands-on" approach to providing state-of-the-art systems-level technical assistance and training enables its members access to services that represent the forefront of water and wastewater system technology, providing them the opportunity for self-improvement in maintaining safe and efficient operations.
As the voice of Pennsylvania's rural water and wastewater utilities, PRWA represents the collective interests of its membership to various state and national government agencies, enabling even the smallest system to benefit from a united effort based on strength in numbers.
HomeServe USA Corp (HomeServe) is a leading provider of home repair solutions serving over 2 million customers across the US and Canada. Started in 2002, HomeServe protects homeowners against the expense and inconvenience of water, sewer, electrical, HVAC and other home emergencies by providing affordable coverage and quality local service. HomeServe, an A rated Better Business Bureau Accredited Business, dedicates itself to being a customer-focused company supplying best-in-class repair plans and other services through leading municipal, utility and association partners, and directly to consumers. For more information about HomeServe, a Connecticut Top Workplace winner again for 2015, a 2015 BBB Marketplace Excellence Award honorable mention for Website Marketing and winner of five 2015 Stevie Awards for Sales & Customer Service, please go to www.homeserveusa.com, follow us on www.twitter.com/homeserveusa and like us at www.facebook.com/homeserveusa.