ST. LOUIS--(BUSINESS WIRE)--Cheryl Norton has been named president of Missouri American Water, effective Nov. 11. Norton is replacing Frank Kartmann, who has served as president of Missouri American Water since 2009.
A native of northwestern Missouri near Kansas City and St. Joseph, Norton most recently served as president of Kentucky American Water, which provides high-quality and reliable water services to approximately half a million people in that state. In her new role, Norton will be responsible for overall operating and financial performance, as well as strengthening the company’s customer, regulatory and local government relationships. She will also be the principal executive contact for American Water in Missouri.
“We are very pleased to have Cheryl lead our operations in Missouri,” said Walter Lynch, president and chief operating officer of American Water’s regulated operations. “Beyond her depth of experience in operations and water quality, she is fully committed to delivering the best in customer service and is driven by helping employees maximize their potential. She will be an excellent fit for our subsidiary in Missouri as she returns to her home state.”
Norton started her career with American Water in 1988 as a research technician at the company’s Central Laboratory in Belleville, Ill., which provides services for American Water subsidiaries across the country. From 2000 to 2007, she served as the laboratory’s director.
In 2010, Norton was appointed vice president of Operations for Illinois American Water. In this role, she was responsible for all aspects of providing high-quality water and wastewater services to more than 1.2 million customers throughout the state.
Norton serves on the executive committees of Commerce Lexington and the Kentucky Chamber of Commerce, and is a board member of United Way of the Bluegrass, American Red Cross – Bluegrass Chapter, Strides Ahead, and The Triangle Foundation. She also serves on the advisory council of Women Leading Kentucky.
Norton received a bachelor’s degree in biology and a master’s degree in environmental studies from Southern Illinois University at Edwardsville.
Missouri American Water, a subsidiary of American Water (NYSE: AWK), is the largest investor-owned water utility in the state, providing high-quality and reliable water and/or wastewater services to approximately 1.5 million people.
Founded in 1886, American Water is the largest and most geographically diverse publicly traded U.S. water and wastewater utility company. With headquarters in Voorhees, N.J., the company employs 6,800 dedicated professionals who provide regulated and market-based drinking water, wastewater and other related services to an estimated 15 million people in 47 states and Ontario, Canada. More information can be found at www.amwater.com.