Crittercism Announces Unified Solution to Understand User Experience in Hybrid Mobile Apps

Mobile app intelligence leader launches new feature extension for Hybrid apps

SAN FRANCISCO--()--Crittercism, leader in mobile app intelligence, announced today the availability of a new extension to its iOS and Android SDKs that tracks real-time user experience, performance issues and diagnostic data of hybrid apps. Crittercism’s new single-agent architecture allows customers to tie both sides of a hybrid app into a single view so key user workflows can be better understood. By optimizing flows between Web-views and native functionality through insight into business transactions, service monitoring and crash reporting, Crittercism’s new offering ensures hybrid apps are performing with the same capability and performance of native apps.

Gartner predicts that by 2016 more than 50 percent of mobile apps will be hybrid. Hybrid mobile apps combine elements of both native and Web applications. This structure features the portability of HTML5 Web apps with a native container that allows access to a device’s native features. Many enterprises look to deploy hybrid apps due to the promise of faster development, as well as easier updating and managing.

“We’ve seen tremendous activity in hybrid app development among our customers in recent years, and the challenge has always been understanding user experience,” explained Robert Kwok, chief technology officer and cofounder of Crittercism. “Many times performance issues can arise as users transition between the static, native side of an app and the more dynamic Web side. Historically, two separate agents, one on the mobile device and the other on the server, have been used to attempt to monitor hybrid, but this approach is cumbersome and offers an incomplete picture of user experience. Crittercism’s new single mobile agent unifies the monitoring of the disparate parts of a hybrid app so that companies can better understand and optimize their customers’ journey.”

Crittercism’s hybrid solution is particularly effective when combined with Crittercism’s Business Transactions feature, which allows customers to focus on mission-critical user workflows. In the case of hybrid, workflows may span both the native and Web portions of an app, enhancing the need for unified intelligence.

To learn more about Crittercism and its new hybrid offering visit our blog.

About Crittercism

Crittercism provides the world’s leading mobile application intelligence solution enabling enterprises to accelerate their mobile business. The company’s solution monitors every aspect of mobile app performance and provides a real-time global view of app and transaction metrics across iOS, Android, Windows Phone 10, Hybrid and HTML5 apps. Trusted by three of the top five credit card issuers, three of the top five media companies, three of the top five retailers, and two of the top three hotel chains with the success of their strategic mobile app initiatives. Crittercism is leading the drive to the App Economy. Learn more at www.crittercism.com.

Contacts

Meghan Matheny for Crittercism
317-806-1900 ext. 115
meghan_matheny@blastmedia.com

Release Summary

Crittercism is announcing its new Hybrid Support service which allows users to monitor native and hybrid apps simultaneously. This is the first service to allow insight into all mobile app versions

Contacts

Meghan Matheny for Crittercism
317-806-1900 ext. 115
meghan_matheny@blastmedia.com