Fifth Third Bank Launching New Mobile App for Commercial Cards

Emphasis on real-time information makes account management more convenient

CINCINNATI--()--At a time when nearly two thirds of the population own a smartphone and access an average of 28 apps per month, valuable apps that allow commercial card clients and their employees to conduct business from these devices are lacking.

Fifth Third is launching a mobile app for commercial cardholders that will allow access to information and account features in a convenient, user-friendly format. In addition, cardholders will be able to suspend and un-suspend card accounts and enable push notifications to their mobile device.

"Consumers and businesses alike are demanding faster and more convenient ways to access information and manage accounts,” said Jimm Bell, senior vice president and director of card services for Fifth Third Bank (NASDAQ: FITB). “Fifth Third’s commercial card mobile app can improve the ease in which our commercial card clients and their employees conduct business, allowing them to focus more effort and time on driving results to their bottom line.”

Among the features customers can access are real-time push notifications important to commercial customers and their employees:

  • Real-time account information regarding card activity and status (open, closed or suspended), available credit, and account limit and balance information;
  • Real-time transaction details, including both pending and posted transactions – complete with merchant detail, transaction and posted dates, and point-of-sale data;
  • Real-time fraud prevention, such as the ability to quickly suspend and un-suspend a card in the event it has been lost or stolen;
  • Declined transaction information, such as merchant and transaction details, and decline reason, which allows cardholders to resolve with the merchant or make the payment;
  • Proactive card management, including account statements and notices, payment due reminders, card status changes and more.

Fifth Third’s Commercial Cardholder app joins Fifth Third’s other commercial banking app, Fifth Third Direct mobile, which launched earlier this year. Fifth Third Direct mobile provides access to a host of administrative features and payment controls, giving customers greater visibility into their accounts and day-to-day business activities. Fifth Third Direct mobile is currently available for download in the Apple Store and Google Play Store. The Commercial card mobile app will be available in November.

Mobile Internet data charges may apply, as well as text message charges. Please contact your mobile service provider for details.

Fifth Third Bancorp is a diversified financial services company headquartered in Cincinnati, Ohio. The Company had $142 billion in assets and operates 1,295 full-service Banking Centers, including 99 Bank Mart® locations, most open seven days a week, inside select grocery stores and 2,650 ATMs in Ohio, Kentucky, Indiana, Michigan, Illinois, Florida, Tennessee, West Virginia, Pennsylvania, Missouri, Georgia and North Carolina. Fifth Third operates four main businesses: Commercial Banking, Branch Banking, Consumer Lending, and Investment Advisors. Fifth Third is among the largest money managers in the Midwest and, as of September 30, 2015, had $297 billion in assets under care, of which it managed $25 billion for individuals, corporations and not-for-profit organizations. Investor information and press releases can be viewed at www.53.com. Fifth Third’s common stock is traded on the NASDAQ® Global Select Market under the symbol “FITB.” Fifth Third Bank was established in 1858. Member FDIC.

Contacts

Fifth Third Bancorp
Sean Parker, 513-534-6791

Contacts

Fifth Third Bancorp
Sean Parker, 513-534-6791