NEW YORK--(BUSINESS WIRE)--iQor, a global provider of business process outsourcing and product support services, announced today that it has again joined customer-focused companies across the globe to celebrate Customer Service Week 2015.
Customer Service Week is an international event devoted to recognizing the importance of customer service and to honoring the people who serve and support customers with the highest degree of care and professionalism.
iQor employees around the world are celebrating Customer Service Week with daily events coordinated around this year’s theme, “Every Day Heroes.”
“In the era of the empowered consumer, this year’s theme is a powerful reminder of the critical role millions of service professionals around the world play in delivering a superior customer experience,” said Hartmut Liebel, President & CEO at iQor. “During Customer Service Week we celebrate and recognize these every day heroes and their hard work in delivering a great customer experience.”
About iQor
iQor is a global provider of business process outsourcing and product support services with 32,000 employees in 17 countries. We partner with many of the world’s best-known brands to deliver aftermarket product and customer support solutions that span the consumer value chain, from customer care and receivables management to product diagnostics and repair services. Our award-winning technology, logistics and analytics platforms enable us to measure, monitor, and analyze brand interactions, improve business processes, and find operational efficiencies that lead to superior outcomes for our partners across the customer and product lifecycles. For more information, please visit us at www.iqor.com or follow us at www.twitter.com/iqor.
