DUBLIN--(BUSINESS WIRE)--Research and Markets (http://www.researchandmarkets.com/research/jc5d6v/global_telecom) has announced the addition of the "Global Telecom Billing Outsourcing Market 2015-2019" report to their offering.
Many small and medium-sized telecom operators have started to outsource their billing functions to third-party vendors because of low levels of liquidity coupled with a lack of adequate working capital among these operators. The implementation of billing management software requires substantial initial investment. Small telecom operators perceive outsourcing to third-party vendors to be a cost-saving proposition as it enables enterprises to concentrate on their core business activities and cut overall operational costs significantly.
According to the report, over the past few years, the telecom industry has witnessed extensive growth. Because of technological transformations such as 3G, LTE, and others, the number of customers is also increasing at a rapid rate worldwide. However, the management of billing systems is expected to be the major challenge for many telecom vendors. Organizations are trying to improve relationships with their customers by enhancing and improving customer satisfaction. This would help them in remaining competitive in the changing business environment. Many vendors are struggling to provide real-time access to customer information, which allows customer care executives to better respond to customer requirements. Thus, the increased need to provide customer satisfaction is boosting market growth.
Further, the report states that data security and data privacy are two of the foremost concerns of the market.
Key Topics Covered
- Executive Summary
- List of Abbreviations
- Scope of the Report
- Market Research Methodology
- Market Landscape
- Market Segmentation by Geography
- Buying Criteria
- Market Growth Drivers
- Drivers and their Impact
- Market Challenges
- Impact of Drivers and Challenges
- Market Trends
- Trends and their Impact
- Vendor Landscape
- Key Vendor Analysis
Key players in the Global Telecom Billing Outsourcing Market: Alcatel-Lucent, Amdocs, Convergys, Ericsson, Fujitsu, IBM, TCS and WNS.
Other prominent vendors in the market are: Accenture, Auditel, Cass information systems, Cerillion Technologies, Cisco Systems, Comarch, Comptel, Comverse, CSG Systems International, ebillz, Elitecore Technologies, ESKADENIA Software, First Source, HCL, Hitachi, HP, Huawei, IBN Technologies, Infosys, Intec Telecom Systems , LogNet Systems, Martin Dawes Systems, Microsoft, Mind CTI, NEC, Nokia Siemens Networks, Oracle, Orga Systems, OSG Billing Services, Redknee Solutions, SAP, Tech Mahindra, Telesens International, TeleSpace, T-Systems, ZTE and Zuora.
For more information visit http://www.researchandmarkets.com/research/jc5d6v/global_telecom