Maine's Online Professional Licensing Service Continues to Grow and Improve

AUGUSTA, Maine--()--The Maine Department of Professional and Financial Regulation has enhanced its Professional Licensing service (www.maine.gov/online/licensing). The online service is available to licensees from three State Departments, covering 48 different regulatory entities, such as the Electrical Board and the Fire Marshal's Office.

Enhancements to the online professional licensing service include:

  • A simple step-by-step process tailored to the specific license application or renewal type.
  • The ability to update selective licensing information outside of the normal renewal transaction.
  • The ability to upload and attach required documentation. This feature reduces the need for additional follow up by the applicant and creates a more efficient licensing process.

“The licensing system has been an effective tool for agencies and staff,” remarked Anne L. Head, Commissioner of the Department of Professional and Financial Regulation. “The enhanced online service significantly cuts down on the time and paperwork involved in processing these licenses and, in some cases, removes manual intervention altogether.”

When a user completes a new application the system creates a pending license record and notifies the applicable agency of its arrival. If required, the agency would then perform any other pre-licensing procedures, such as background checks, review of identification paperwork, etc. In cases where no manual work is required, the online system can convert the pending license record to an active license, resulting in a fully automated process. The service is available 24 hours a day, 7 days a week and accepts Visa and MasterCard as payment, or users can select to mail in a check along with licensing documents. All licensees receive an email confirmation when the transaction is complete.

The Professional Licensing service, which launched in 2001, is available to licensees renewing one of 215 different license types within three departments: the Department of Professional and Financial Regulation; the Department of Public Safety; and the Department of Health and Human Services. To date, 435,000 users have completed their licensing or permitting application or renewal through the online service.

The online licensing service was developed through a partnership with InforME, the state’s e-government portal provider, and the Department’s Agency Licensing Management System (ALMS). The online licensing service is a part of the growing suite of online business services available on Maine.gov.

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About Maine.gov

Maine.gov (http://www.Maine.gov) is the official Web portal of the state of Maine. Maine.gov is a service of InforME, a collaborative effort between the state of Maine and Maine Information Network, LLC, part of the NIC (NASDAQ: EGOV) family of companies.

About NIC

Founded in 1992, NIC (NASDAQ: EGOV) is the nation's leading provider of official government websites, online services, and secure payment processing solutions. The Company's innovative eGovernment services help make government more accessible to everyone through technology. The family of NIC companies provides eGovernment solutions for more than 3,500 federal, state, and local agencies in the United States. Forbes has named NIC as one of the “100 Best Small Companies in America” six times, most recently ranked at No. 36 (2014), and the Company has been included four times on the Barron’s 400 Index. Additional information is available at http://www.egov.com.

Contacts

InforME/Maine.gov
Dan Andrews, 207-621-2600
General Manager
Dandrews@informe.org

Release Summary

The State of Maine in partnership with Maine Information Network, LLC has redesigned its professional licensing online services, available at www.maine.gov/online/licensing.

Contacts

InforME/Maine.gov
Dan Andrews, 207-621-2600
General Manager
Dandrews@informe.org