NASHVILLE, Tenn.--(BUSINESS WIRE)--CivicHealth (www.civichealth.com), a comprehensive software solution that enables connectivity and collaboration between providers, healthcare networks and human services organizations and CareWire, Inc. (www.carewireinc.com), a text-first, mobile patient engagement solution provider announced today that they have entered into a partnership that supplements CivicHealth’s capabilities with the ability to to easily, immediately and securely connect with patients through their mobile device.
These capabilities will initially be deployed by the Indiana Rural Health Association to support their “Strengthening Indiana’s Rural Health Care System through Primary Care-based Chronic Disease Management,” which is focused on helping patients manage chronic conditions including diabetes, congestive heart failure and chronic obstructive pulmonary disease. The project is funded by the Federal Office for Rural Health Policy, a division of the Health Resources and Services Administration.
“CareWire recognizes that in today’s mobile-centric world, patients – healthcare consumers – expect communications regarding their health to be timely and accessible,” states Keith Rye, CEO of CivicHealth. “Adding this communication channel to our software solution further enhances our ability to improve patient engagement and outcomes. We see this partnership with CareWire as consistent with our mission and vision to continually improve upon our software solution to reflect the latest innovations and best practices,” Keith Rye said.
“CivicHealth is leading the industry in providing solutions that help bridge the gap between healthcare providers and human services organizations that results in more cost effective care coordination and greater patient engagement,” states Ken Saitow, President and CEO of CareWire. “The seamless integration between our two platforms will allow implementations to occur very quickly which translates into immediate value for CivicHealth customers and their patients as they realize the benefits of CareWire. Benefits include more efficient use of staff, improved patient adherence and an enhanced experience.”
Cody Mullen, Project Coordinator at the Indiana Rural Health Association commented on the power of the combined solution. “Providers often struggle to simply get patients to use their portals in the service of care. We were looking for an innovative approach that uses the patient’s mobile phone to extend the reach of our program. CareWire’s use of text messaging as the starting point for all patient interactions coupled with their secure messaging capabilities and seamless integration with the CivicHealth platform made this an easy choice. The program will initially be launched across 8 of our member hospitals with plans to expand to an additional 4-8 in the future,” Mullen said.
CivicHealth’s comprehensive technology solutions are used to coordinate care pathways across multiple organizations, including human services. CivicHealth’s robust, comprehensive platform offers the interoperability, workflow and reporting required in today’s healthcare environment. CivicHealth streamlines and centralizes data from EHRs and other IT systems, integrating clinical and non-clinical resources to lower costs, increase efficiency and improve patient outcomes. The solutions facilitate collaboration within a specialty or narrow network. Visit www.civichealth.com or call 615.915.5507 to learn more.
CareWire – a text-first mobile patient engagement platform – takes advantage of the immediacy and simplicity of text messaging to communicate personalized, precisely timed, service specific education, instructions and alerts – before and after care. CareWire uniquely blends SMS text, secure messaging and web applications to support our customer’s population health, patient preparation and recovery and patient satisfaction initiatives. The CareWire platform lowers costs, improves patient adherence and enhances the overall patient experience. Visit www.carewireinc.com or call 888.744.8950 to explore the possibilities.