BRISBANE, Calif.--(BUSINESS WIRE)--VOX Network Solutions, Inc., a leading provider of technology and services for enterprise businesses announced that its cloud-based NuStratus portfolio will offer Contact Center as a Service (CCaaS) solutions powered by Spoken, a leading cloud infrastructure provider developing on the Avaya platform. The NuStratus CCaaS powered by Spoken platform currently supports over 40 million monthly minutes and tens of thousands of agents with 99.999% up time and comprehensive security.
The flexible NuStratus CCaaS platform enables clients to seamlessly transition to next-generation cloud capabilities while maintaining existing premised-based investments as they evolve to our full suite of native cloud-based contact center applications. This complete suite of fully integrated contact center tools is available à la carte for the most flexible, cost-efficient options on the market today. NuStratus CCaaS by Spoken provides usage-based pricing, rather than peak capacity, which results in significant cost savings. NuStratus CCaaS can eliminate payment obligations for unused capacity and swiftly scale up or down as needed with minimal capital expenditures or costly delays.
“Spoken is proud to power VOX Network Solutions' cloud contact center. The demand for a secure cloud is really exploding in the call center space, and VOX has been remarkably responsive to customer demand for a scalable yet secure cloud platform. Our goal is to help VOX exceed customer expectations with on-demand scalability, 99.999% reliability and perfect forward secrecy for comprehensive cloud security. With NuStratus CCaaS powered by Spoken, customers will have the most secure contact center cloud available today in a highly flexible, on-demand model,” said Howard Lee, CEO of Spoken Communications.
“VOX is bringing its NuStratus cloud leadership to enterprise companies with an easy-to-use subscription service,” said Scott Landis, President and CEO, VOX Network Solutions. “Through our partnership with Spoken Communications, our NuStratus CCaaS portfolio is providing a foundation that allows our clients to leverage cost effective cloud solutions and ultimately enable better customer experiences.”
Spoken Communications provides telecom cloud infrastructure as a service to contact centers. The flexible platform offers a place to start into the cloud as well as a path to the technological future, all while saving costs and improving the customer experience. Spoken delivers the Contact Center as a Service (CCaaS) cloud platform featuring on-demand scalability with 99.999% reliability and perfect forward secrecy for comprehensive security. The flexible Spoken platform offers à la carte services and a gradual integration model to integrate with, extend or replace any legacy infrastructure and software with little to no business disruption or capital expenditure.
About VOX Network Solutions
VOX Network Solutions, Inc., is a leading provider of converged voice and data solutions and services to corporate enterprises and business partners alike. VOX’s extensive knowledge and expertise uniquely positions it as a single source provider of advanced communication networks to businesses across a wide range of industries. VOX helps companies prosper by planning and implementing innovative technologies that accelerate business growth while protecting the bottom line.