WALTHAM, Mass.--(BUSINESS WIRE)--NetCracker Technology announced today that Consolidated Communications has gone live with NetCracker’s OSS solution to consolidate its service fulfillment systems and reduce the cost, time and effort required to enhance operational agility. Consolidated Communications also needed to centralize its fulfillment systems in order to reduce total cost of ownership (TCO) by minimizing yearly maintenance cost and improving return on investment.
Consolidated Communications, Inc. (CCI) is a leading business and broadband communications provider. The company provides advanced communications solutions to residential and business customers across its fiber-rich network, which extends across an 11-state service area. CCI is dedicated to consistently meeting customer expectations with forethought and flexibility while delivering reliable services and exceptional customer care.
Deploying the NetCracker Service Inventory, Service Order Management, Service Information Management and Resource Inventory solutions helped Consolidated Communications centralize its service infrastructure.
“The OSS solution from NetCracker provided a flexible, scalable solution that was not only able to replace Consolidated Communications’ legacy systems, but is also capable of managing and supporting the latest existing and emerging technologies,” said Tom White, Chief Technology Officer at Consolidated Communications. “We are confident our deployment of NetCracker’s OSS solution enables us to continue to build upon system efficiency and automation with a platform that scales and evolves as we continue to expand our footprint and services. We are excited about the future of our back-office and the enhanced support we will be able to offer to our customers.”
By leveraging the NetCracker platform, Consolidated Communications can track multi-vendor services more efficiently as well as improve the management of those offerings across their lifecycles. As part of the implementation, NetCracker delivered professional services by migrating data from its legacy system to the new NetCracker platform.
“We are excited to help Consolidated Communications experience the full benefits of comprehensive OSS capabilities by providing our catalog-based pre-integrated offerings and solution delivery expertise,” said Sylvain Seignour, Vice President of Global Sales at NetCracker. “We look forward to working with Consolidated Communications as it meets customer expectations by delivering personalized services quickly and efficiently.”
For more information on NetCracker’s OSS solutions, please contact Juliet Shavit of SmartMark Communications at firstname.lastname@example.org.
About NetCracker Technology
NetCracker Technology, a subsidiary of NEC Corporation, is the proven partner for communications service providers and cable operators offering comprehensive, end-to-end solutions and delivery capabilities to optimize their enterprise. With its global reach, leading-edge technology, and unbroken track record of successful implementations, NetCracker helps eliminate operational and business silos and delivers real-time experience in an on-demand world. For more information, please visit www.NetCracker.com.
NetCracker is a registered trademark of NetCracker Technology Corp. All other company or product names mentioned in this press release may be trademarks or registered trademarks of the respective companies with which they are associated.
About NEC Corporation
NEC Corporation is a leader in the integration of IT and network technologies that benefit businesses and people around the world. By providing a combination of products and solutions that cross utilize the company’s experience and global resources, NEC’s advanced technologies meet the complex and ever-changing needs of its customers. NEC brings more than 100 years of expertise in technological innovation to empower people, businesses and society. For more information, visit NEC at www.nec.com.
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