ALPHARETTA, Ga.--(BUSINESS WIRE)--HealthPort®, the authority on the compliant exchange of protected health information (PHI) through the release of information services (ROI) and audit management technology, today announced the launch of HealthPort Audit Relief, a solution to assist providers with the seasonal increase in record requests due to health plan audits.
Working as a conduit between the provider and health plan, HealthPort Audit Relief helps health plans access medical records quickly and securely while ensuring that providers’ release of information process remains compliant and expedient. HealthPort Audit Relief applies HealthPort’s technology to facilitate a secure electronic environment for plan requests and medical record delivery while providing workflow expertise that relieves providers from the burden of request fulfillment.
“We protect our customers from the abrasion that may occur from faxes, phone calls and emails, while helping plans achieve record fulfillment goals,” says Catherine Valyi, HealthPort’s Vice President of Marketing. HealthPort’s electronic request and delivery is utilized to ensure that the turnaround times are reduced and accuracy is increased.
“HealthPort serves as the 'honest broker' between providers and health plans to reduce the natural friction that occurs,” says Brian Grazzini, Chief Financial Officer of HealthPort. HealthPort retrieves charts at over 13,500 clinics, group practices and hospitals nationwide. “We offer health plans complete automation of the request and direct delivery of medical records to drive efficiency. Providers can focus their resources elsewhere to improve patient satisfaction, while health plans receive records faster. Not only does automation speed the entire process, it protects patient PHI using HealthPort’s stringent security protocols and HIPAA standards,” says Grazzini.
HealthPort® is the authority on the compliant exchange of protected health information (PHI) through flexible release of information offerings and audit management technologies. We partner with healthcare organizations to mitigate risk, improve financial performance and increase requestor satisfaction by providing access to HealthPort Connex™, the largest, most secure distribution network and technology portal available, as well as a HIPAA-trained staff, backed by legal expertise.