Research and Markets: The Future of IT in the Government Sector in North America, Latin America, and Europe

DUBLIN--()--Research and Markets (http://www.researchandmarkets.com/research/hxhqjf/the_future_of_it) has announced the addition of the "The Future of IT in the Government Sector in North America, Latin America, and Europe" report to their offering.

The research objective is to measure the current use and future decision making behavior toward information technology (IT) within the government sector in North America, Latin America, and Europe. Government agencies continue to want to drive productivity; however, compared to a year ago, they are less concerned with reducing costs, accelerating decision making, or improving collaboration. Respondents expect the use of laptops to decrease, along with the use of smartphones and tablets. Telephony remains the most used technology, with almost 75% of respondents indicating that IP phones and smartphones are used on a daily basis. Email is still the most likely tool to be deployed in the cloud, but collaboration applications are catching up.

The overall research objective is to measure the current use and future decision making behavior toward information technology (IT) within the government sector for smartphones, tablets, mobile apps, cloud computing, video, audio, Web conferencing, Internet protocol (IP) telephony, company and consumer social media, unified communications client (UCC), time-division multiplexing (TDM) phones, business grade and consumer softphones, and headsets.

The report aims to achieve the following goals:

  • Understand the IT-related challenges that organizations face today
  • Assess the current and future use of business communications technologies
  • Evaluate factors that drive investments in company communications technologies
  • Gauge communications infrastructure trends
  • Appraise available IT budgets
  • Measure workforce impact on IT

Key Topics Covered:

1. Research Objectives and Methodology

2. Executive Summary

3. Attitudes toward Technology in Government Organizations

  • Major Challenges for IT in the Government Sector
  • Top 5 Major Challenges for IT by Agency Size
  • Top 5 Major Challenges for IT by Region
  • Top 5 Major Challenges for IT by Type of Organization

4. Influential Factors on IT Investment in the Government Sector

  • Primary Drivers for IT Investment
  • Primary Drivers for IT Investment by Agency Size
  • Primary Drivers for IT Investment by Region
  • Primary Drivers for IT Investment by Type of Organization

5. Current and Future Use of IT in the Government Sector

  • Current Use of IT
  • Current and Future Use of IT
  • Current Use of IT by Agency Size
  • Current Use of IT by Region
  • Current Use of IT by Type of Organization
  • Technology Deployment
  • Frequency of Technology Use within the Organization
  • Effectiveness of IT in Addressing Top Challenges
  • Top Challenges - Training IT Staff on Advanced IT Tools
  • Top Challenges - Supporting Mobile Workers

6. Impact of Influential Factors on IT in the Government Sector

  • Technical Note - Understanding Perceptual Maps
  • Perceptual Map - IT and Influential Attributes: Government Sector

7. State of Technology in the Government Sector

  • Communications Infrastructure - Current and Future Use
  • Communications Infrastructure - Current Use
  • Reasons for Not Using Certain IT Solutions
  • High Security Risks

8. IT and Cloud Computing in the Government Sector

  • Criteria When Selecting a Cloud Provider
  • Criteria When Selecting a Cloud Provider by Agency Size
  • Criteria When Selecting a Cloud Provider by Region
  • Attitudes toward the Use of Cloud Computing/Hosted Communications
  • Satisfaction with Cloud Computing Use by Agency Size
  • Satisfaction with Cloud Computing Use by Region
  • Non Users' Attitudes toward Cloud Computing
  • IT Deployment in the Cloud
  • Current Deployment of IT in the Cloud by Agency Size
  • Current Deployment of IT in the Cloud by Region
  • Current Deployment of IT in the Cloud by Type of Organization

9. Social Media Strategies in the Government Sector

  • Use of Customer - facing Social Media
  • Implementation of Customer - facing Social Media
  • Current Implementation of Customer - facing Social Media by Agency Size
  • Effectiveness of Customer - facing Social Media to Increase the Organization's Revenue
  • Use of Social Media for Internal Collaboration
  • Implementation of Strategies for Internal Collaboration
  • Implementation of Strategies for Internal Collaboration by Agency Size
  • Effectiveness of Enterprise Social Media to Improve Productivity
  • Potential Benefits of Social Media within the Organization

10. Use of Mobile Devices in the Government Sector

  • Agency - issued Devices
  • Agency - supported Mobile Operating Systems
  • Personal Devices Allowed to Connect to the Network (BYOD)
  • BYOD Policy and Enforcement

11. Available IT Budgets for IT in the Government Sector

  • The Big Picture of IT Budgets

12. Impact of the Workforce on IT

  • Distribution of Worker Types by Industry

13. Profile

  • Country of Residence and Years in IT
  • IT Decision Making Role and Job Title
  • Companies' and Respondents' Geographic Reach
  • Agency's Global Annual Revenue

For more information visit http://www.researchandmarkets.com/research/hxhqjf/the_future_of_it

Contacts

Research and Markets
Laura Wood, Senior Manager
press@researchandmarkets.com
For E.S.T Office Hours Call 1-917-300-0470
For U.S./CAN Toll Free Call 1-800-526-8630
For GMT Office Hours Call +353-1-416-8900
U.S. Fax: 646-607-1907
Fax (outside U.S.): +353-1-481-1716
Sector: Internet and E-Commerce, Government

Contacts

Research and Markets
Laura Wood, Senior Manager
press@researchandmarkets.com
For E.S.T Office Hours Call 1-917-300-0470
For U.S./CAN Toll Free Call 1-800-526-8630
For GMT Office Hours Call +353-1-416-8900
U.S. Fax: 646-607-1907
Fax (outside U.S.): +353-1-481-1716
Sector: Internet and E-Commerce, Government