WAUSAU Financial Systems Recognized by Celent with XCelent Award for Integrated Receivables

WAUSAU Wins Excellence in Customer Service in Integrated Receivables ABCD Vendor View Report

WAUSAU, Wis.--()--WAUSAU Financial Systems, a Deluxe Corporation company that provides best-in-class financial technology, services and solutions, today announced it has won the XCelent Service Award in Celent’s 2015 Integrated Receivables ABCD Vendor View.

The 2015 benchmark study – which evaluated eight vendors of Integrated Receivables (IR) management solutions – identified WAUSAU as an industry leader for its depth of customer service and Voice of the Customer (VOC) programs for its receivables solution, Receivables360®. Receivables360® aggregates receivables from all sources, paper or electronic, automates processing and accelerates the posting of payments while providing comprehensive reporting and insights to aid organizations in making better business decisions.

“WAUSAU won the customer service award for its rigorous and ongoing efforts to measure and take action on Voice of the Customer,” noted Celent senior analyst, Bob Meara. “Across its solutions, WAUSAU has been recognized to have competitive functionality, particularly in its Integrated Receivables solutions.”

WAUSAU’s Receivables360® is distinctive for its ability to provide one consolidated view of all incoming payments, virtually eliminate exceptions and speed cash application. For financial institutions, Receivables360® presents a multi-million dollar opportunity for revenue generation while providing advanced features that sophisticated corporate customers demand.

“We’re honored to have been recognized by Celent for our customer-focused integrated receivables solutions,” said Gary Cawthorne, chief executive officer of WAUSAU. “Our clients are our number one priority which is why WAUSAU works to provide unparalleled customer service in the integrated receivables market.”

To provide superior products and customer service to its clients, WAUSAU actively seeks feedback through its Customer Advisory Council, periodic surveys and its annual customer conference. WAUSAU constantly evolves and adapts its solutions to meet its clients’ IR needs, providing them with flexible reporting options, data gathering streamlining and the ability to resolve exceptions.

In 2013, WAUSAU was also recognized with the XCelent Service Award in Celent’s Remote Deposit Capture Solutions ABCD Vendor View.

For more information, or to request a briefing of the WAUSAU excerpt of the Celent report, please call 866-280-1426.

About WAUSAU Financial Systems
WAUSAU, a Deluxe Corporation company, is a catalyst for results. Partnering with industry-leading financial institutions and corporations to reduce cost and strengthen their competitive market position, WAUSAU is recognized for consistently delivering best-of-breed financial technology, services and solutions that integrate receivables, accelerate deposits and payments, and eliminate paper. To meet clients’ needs, WAUSAU offers flexible delivery options– whether installed in-house, outsourced, co-sourced or in the cloud. Because of WAUSAU’s deep domain knowledge and experience, the company understands customers’ challenges and tailors its solutions and services to ensure they have a competitive edge. That’s why thousands of companies, including 20 of the 25 largest financial institutions and more than 50 Fortune 500 organizations depend on WAUSAU solutions. Because results matter. For more information, visit www.wausaufs.com, www.linkedin.com/company/wausau-financial-systems or www.twitter.com/WAUSAU_FS.

About Deluxe
Deluxe Corp. is a growth engine for small businesses and financial institutions. Nearly 4.6 million small business customers access Deluxe's wide range of products and services, including customized checks and forms, as well as website development and hosting, email marketing, search engine optimization and logo design. For our approximately 5,600 financial services customers, Deluxe offers industry-leading programs in checks, customer acquisition, rewards, fraud prevention and profitability. Deluxe is also a leading provider of checks and accessories sold directly to consumers. For more information, visit us at www.deluxe.com, www.facebook.com/deluxecorp or www.twitter.com/deluxecorp.

Contacts

Deluxe Corporation
Cameron Potts, 651-787-1353
cameron.potts@deluxe.com

Release Summary

Wausau won the customer service award for its rigorous and ongoing efforts to measure and take action on Voice of the Customer.

Contacts

Deluxe Corporation
Cameron Potts, 651-787-1353
cameron.potts@deluxe.com