Global Communications Service Provider Embeds InfoVista within its Application Visibility & Control Solution for Businesses

Operator Deploys InfoVista’s Application Visibility Services Solution to Help Enterprise Customers Better Manage Business-Critical Services

PARIS & HERNDON, Va.--()--InfoVista, the global leader of IP and RF network planning, service assurance and network optimization software solutions, today announced that one of the world’s largest telecommunications companies, has embedded InfoVista’s integrated application and network performance reporting portal technology within its application visibility and control service offering for enterprises.

Communications service providers (CSPs) worldwide are facing a growing number of challenges when supporting business customers, including increased cloud complexity, BYOD, an explosion of corporate and third-party hosted applications, price erosion and growing bandwidth demand. While some have application and network performance management solutions in place to support such customers, these often siloed solutions are very costly to operate. They consequently lack the holistic view of performance throughout the entire service delivery chain that CSPs require to accelerate and better prioritize problem troubleshooting and improve service operations efficiency.

To overcome these challenges, the CSP required a solution with a unified, customer-facing portal to give multinational enterprises true visibility into the real-time performance of applications running inside their virtual private networks (VPNs), and control over their business-critical services, all within a single pane of glass.

With the addition of InfoVista’s Application Visibility Services solution within its IP VPN application performance management service portfolio, the CSP can deliver optimal application performance and a high end-user quality of experience (QoE) to enterprise customers, while reducing their operational costs through more efficient bandwidth consumption, faster problem resolution and cost-effective outsourcing of application performance.

Supporting Quote

  • “New, complex applications, cloud computing and BYOD are giving rise to greater network complexity, and enterprise CIOs are now questioning their network service providers about poor application performance,” said Cyril Doussau, senior director, head of service assurance product line, InfoVista. “Using the multi-tenant, customer-facing portal included in InfoVista’s Application Visibility Services solution, CSPs like this global operator can help their enterprise customers better understand whether performance problems are being caused by the WAN, the LAN, the application or end users, and ultimately improve customer satisfaction and intimacy.”

Key Facts

  • InfoVista’s Application Visibility Services solution was first to achieve Cisco IVT certification and demonstrate compatibility with Cisco AVC, enabling operators to deliver commercially scalable, probe-less application visibility for VPN, Internet- and cloud-based services.
  • The global CSP empowers enterprise customers to implement accurate network dimensioning practices based on the InfoVista solution’s ability to understand network and application usage and traffic trends, and thus target investments where users will see the most benefit. This not only ensures that the operator is delivering the best performance for enterprise customers, but also optimizes enterprises’ CAPEX and OPEX investments.

Resources

  • Read more about how InfoVista and Cisco are helping CSPs provide better application and network performance management for enterprise customers.
  • Find out how InfoVista is helping CSPs, mobile operators and enterprises around the world to better plan, operate, optimize and monetize their networks.
  • Follow and engage with InfoVista on its blog, “ProActive Network News,” and on LinkedIn and Twitter.

Keywords

InfoVista, application performance, network performance, network performance monitoring, application performance monitoring, application performance management, quality of service, business services, network planning, network optimization, Application Visibility Services, Cisco

About InfoVista

InfoVista is the leading provider of IP and RF planning, assurance and optimization software solutions and services that enable efficient network and IT transformations. Our award-winning solutions empower communications service providers and IT-intensive enterprises to deliver high-performing and differentiated services, while cost-effectively planning, operating, optimizing and monetizing their networks. InfoVista’s combined expertise and technology innovations in radio and IP networks provide more than 550 customers worldwide with a new level of network intelligence, visibility and control across the entire network life cycle. Using InfoVista solutions, they deliver optimal quality of service, ensure a high-quality user experience, invest appropriately and consolidate their OSS/BSS ecosystems, while keeping total cost of ownership as low as possible. For more information, please visit www.infovista.com.

Contacts

March Communications
Stephanie Jackman, +1 617-960-9875
infovista@marchpr.com

Contacts

March Communications
Stephanie Jackman, +1 617-960-9875
infovista@marchpr.com