SAN MATEO, Calif.--(BUSINESS WIRE)--Nlyte Software, the world’s leading software company developing solutions for automating the management of data center infrastructure, today introduced the newest offering in its ITSM connection portfolio, the Nlyte Change Management Connector for CA. Built upon Nlyte’s robust connection framework, this new connector enables users of CA Technologies Service Desk Manager to integrate their existing business workflows with the associated workflow required in the data center. This customer-driven functionality resulted from an enterprise customer that selected Nlyte over CA as their best-of-breed DCIM solution, but wanted to leverage its existing investment in CA Service Desk Manager.
The new Nlyte Change Management Connector for CA enables users of both systems to create and update change requests in CA Service Desk Manager. The Nlyte Connector includes support for requester, affected users, creation detail, task priorities and all of the recommended status conditions defined within CA. It complies with CA’s documented access mechanisms, and it complies with and enforces the appropriate security policies configured within the CA environment. As a result, companies using the Nlyte Change Management Connector for CA will have a seamless solution for managing modifications occurring in their data center from within CA Service Desk Manager.
“For years, Nlyte has been widely recognized within the DCIM market for having the deepest understanding of the requirements for delivering best-in-class, cost-effective IT services,” said Doug Sabella, president and CEO of Nlyte Software. “The industry has come to rely on Nlyte’s vendor-agnostic approach to DCIM. With no bias or conflicting product agendas, we enable customers to leverage their investments in any vendor’s ITSM solutions. Nlyte complements these investments by adding the missing physical and logical information found in the data center, which results in significantly higher value, increased transparency and greater agility in how data center personnel respond to business requests.”
Nlyte Change Management Connector for CA is available now. For more information, download the product sheet.
About Nlyte Software
Nlyte Software is the world’s leading software company focused on planning, managing and optimizing data centers. Nlyte Software enables enterprises to extend IT management software to include the physical layer with the logical and virtual layers of the data center, maximizing the financial benefits from the optimized utilization of assets, space and power. Nlyte’s proven platform is used in the data centers of some of the largest and most valued companies in the world. For more information, please visit www.nlyte.com or follow @nlyte on Twitter.
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