PHOENIX--(BUSINESS WIRE)--Attorney Advertising -- Keller Rohrback L.L.P. has filed a class action complaint against SBTickets.com and Paul Jones, president and founder of SBTickets.com (collectively “SBTickets” or the “Company”), alleging the Company did not fulfill its “100% guarantee” of delivering Super Bowl XLIX tickets to their customers. According to the complaint, despite repeated representations that the tickets would be delivered as promised, customers from all over the world traveled to Phoenix only to find that SBTickets did not have their tickets, leaving them without a seat for this once-in-a-lifetime event.
The complaint further states that customers spent at least $2,000 per ticket as well as thousands of dollars more to travel to Phoenix, Arizona. Most, if not all, SBTickets customers received messages assuring them that “by having chosen SBTickets as your Super Bowl ticket provider, your ticket(s) are guaranteed and waiting to get you into the Big Game,” only to find out there was no ticket waiting for them. Many customers were first notified that they had no ticket just hours before kick-off, when they were at the University of Phoenix Stadium in Glendale, Arizona.
“For many football fans, a trip to Super Bowl XLIX was the trip of a lifetime. But the failure of this ticket broker to fulfill its promise left those fans with huge travel bills and nothing to show for it,” said Gary Gotto, a partner in Keller Rohrback’s nationally recognized Complex Litigation Group who has practiced in the Phoenix area since 1982.
If you would like more information about this case, contact attorneys Gary Gotto or David Ko at (206) 623-1900 or (800) 776-6044 or via email at info@kellerrohrback.com. People who bought tickets through a broker but did not have their orders fulfilled can contact Keller Rohrback if they would like the firm's attorneys to evaluate their potential claims.
Keller Rohrback L.L.P. is a sixty-plus lawyer law firm with a national reputation as a go-to plaintiffs' firm for large-scale, complex individual and class action cases. With offices in Seattle, Phoenix, New York, and Santa Barbara, Keller Rohrback represents harmed consumers in class action cases in a variety of contexts. The firm prides itself on its ability to provide the highest quality representation in complex cases.