Bluelock Unveils HeadsUp™, an Intelligent Client Communication Tool within Bluelock Portfolio™

INDIANAPOLIS--()--Bluelock, a managed cloud hosting and recovery provider delivering infrastructure, software and solutions with the flexibility to handle complex problems, today announces the general availability of HeadsUp™ within Bluelock’s self-service client portal, Bluelock Portfolio™. HeadsUp is a tailored notification tool that provides researched, insightful recommendations for how to use cloud resources more efficiently, in response to customer-set notification rules. This allows customers to stay abreast of critical metrics and quickly jump into action to manage any unexpected shifts in their hosting or recovery environment.

HeadsUp is not another alerting product. It makes hosting critical workloads in the cloud easier by providing proactive communication beyond “pure data” about a cloud environment, it also offers context and recommended next steps for remediation. It gives IT teams time back in the day by providing insights and assumptions for quick action.

“Managed cloud hosting providers are challenged to continuously improve their product portfolios in today’s fast-pace and ever-evolving cloud environment,” explains Brad Bacci, Solutions Network - Technical Architecture at Deloitte. “Information and remediation combined in alerts is an example of ongoing innovation that should allow teams to move faster, without pausing to collect background information they would have otherwise spent time digging up on their own."

Developed through market research and feedback, the tool is specifically designed to increase efficiency for smaller, resource-constrained IT teams. This product directly tackles those teams’ needs to: increase visibility into cloud resources, compile and analyze cloud use statistics to inform optimization and increase ease of oversight for autonomous business unit cloud spending.

Clients are in complete control of their HeadsUp communications. To ensure each email is necessary and relevant, clients set their own rules and information guidelines based on when, how and about what they want to be notified, simply by logging into Bluelock Portfolio. Based on these client specifications, the tool compiles information, analyzes data and pushes the customer context through email with an intelligent remediation suggestion.

To learn more about Bluelock Portfolio, Bluelock HeadsUp and other solutions available, visit Bluelock.com or call 888-402-2583.

Bluelock is a managed cloud hosting provider that provides solutions to empower information technology leaders in charge of high-potential, high-risk workloads by enabling them to focus on impactful, strategic initiatives and manage rapidly evolving infrastructure requirements without having to deal with the complex day-to-day details of datacenter infrastructure management. Bluelock excels at delivering insight to IT and business leaders through its tools, processes and people to help clients make better business decisions. Bluelock is a US-based company with Tier 3 and Tier 4 datacenter facilities in geographically separated, redundant locations and is SSAE Type II SOC 2 certified. For more information visit www.bluelock.com.

Contacts

Bluelock
Diana Nolting, 888-402-25830, ext. 111
dnolting@bluelock.com

Release Summary

Bluelock announces the general availability of HeadsUp™ within Bluelock’s self-service client portal, Bluelock Portfolio™. HeadsUp is a notification tool that provides researched recommendations

Contacts

Bluelock
Diana Nolting, 888-402-25830, ext. 111
dnolting@bluelock.com