MINNETONKA, Minn.--(BUSINESS WIRE)--Medica today announced that it has established a partnership with Integra ServiceConnect® to ensure its most vulnerable Medicaid members get the care they need. Integra ServiceConnect community health workers identify and assist members who may be homeless, transient, shut-in, or severely mentally or behaviorally disabled. They help these members connect to medical care, identify and close gaps in care and address social and environmental issues that affect health.
Integra works with vulnerable members that may not be reached with regular phone calls and mailings. It is a complementary, community-based extension of Medica’s clinical staff and programs. Specially trained non-clinical community health workers are hired from within members’ neighborhoods to work face to face in the community with Medica members daily.
“This partnership increases the capacity of Medica’s established programs that engage our most vulnerable members,” said Mark Werner, M.D., Medica chief clinical and innovation officer. “The need is great for reaching these individuals who have many socioeconomic, behavioral and environmental barriers to care and better health. We believe this program will have a beneficial impact on their health outcomes and ultimately save medical costs.”
The service initially will be provided to Medica’s Medicaid members in Hennepin County. In addition to helping Medica members connect to appropriate care and services, goals of the partnership are to improve outcomes and reduce avoidable inpatient admissions and emergency room visits.
Medica (www.medica.com) is a health services company headquartered in Minneapolis and active in the Upper Midwest. With approximately 1.5 million members, the non-profit company provides health care coverage in the employer, individual, Medicaid, Medicare and Medicare Part D markets in Minnesota and a growing number of counties in North Dakota, South Dakota and Wisconsin. Medica also offers national network coverage to employers who also have employees outside the Medica regional network.
Medica’s vision is to become the community’s health plan of choice, trusted for its integrity, respected for its service, and admired for its commitment to innovation and efficiency.
About Integra ServiceConnect®
Founded in 1990, Integra ServiceConnect® is a community-based, non-clinical health care services company working with the nation’s top health plans, health systems and government organizations across the country. Integra uses a community health worker model to find, engage and connect vulnerable, high-cost members to better care by addressing the social determinants of health. This translates into lower costs and increased quality scores, member retention, and revenue for clients.