LYNDHURST, N.J.--(BUSINESS WIRE)--The people have spoken. Vitals, a leader in providing online transparency tools and data that help consumers find top doctors and make informed decisions about their medical care, announced its 7th annual Vitals Patients’ Choice award winners.
Vitals Patients’ Choice Award recognizes top-performing doctors based on the reviews and ratings collected during the 2014 calendar year. Doctors need an average rating of 3.5 or higher out of its 4-star rating system, to have received at least four reviews in a calendar year and have a medical license in good standing with no sanctions.
Compared to previous years, the 2014 award winners received more ratings and reviews than past winners. In fact, more than 2 million reviews were collected among the recipients this year, with a median number of 8 ratings left per physician.
The increase in physician feedback coincides with recent survey findings that the use of doctor rating sites is increasing among consumers. In 2013, only 25 percent of U.S. adults consulted online physician-rating sites. Yet in 2014, that number jumped to 42 percent, according to an annual poll by Software Advice.
“Reviews are considered an important quality indicator for nearly every major consumer decision online – and now it’s true for health care,” said Mitch Rothschild, CEO of Vitals. “We’re proud to acknowledge these doctors that are regarded by their patients as the very best caregivers in their community.”
Vitals Patients’ Choice Award winners can be found on vitals.com through the search filters and are indicated by an award icon on the doctor’s profile.
The average overall rating for a Vitals’ Patients Choice recipient was 3.78 out of 4. Doctors are scored by patients in seven categories: ease of appointment, promptness, courtesy of staff, bedside manner, accurate diagnosis, amount of time spent listening and follow up care. Over one-third of this year’s winners received perfect scores of 4.0 by their patients.
Vitals is reinventing the way people shop and save on their medical care. We support effective decision-making through cost, quality and access data, as well as reward and incentive programs. Vitals leads the market with the first transparency and engagement platform that achieves measurable savings for consumers through a retail-like approach to purchasing health care services. Through health plans, hospitals and our leading consumer websites, Vitals helps more than 150 million people each year access better, more affordable care.