Tweakker Establishes Dutch Footprint with MVNE Teleena

Strategic partnership enables Teleena to offer Tweakker’s effective, affordable cloud-based customer care connectivity solutions to cable companies, MNOs and MVNOs

CRAWLEY, United Kingdom--()--Spirent Communications’ mobile connectivity business unit Tweakker today announced that it has entered into a strategic partnership with Teleena, the leading Dutch mobile virtual network enabler (MVNE) and provider of mobile data services. The partnership helps to extend Tweakker’s mobile and Internet of Things (IoT) footprint on a local and global level while empowering Teleena to adopt and offer Tweakker’s connectivity platform of mobile devices to its customer base.

The cloud-based platform contains one of the largest customer connectivity portfolios in the world. This also includes mobile device analytics and plug-and-play device platforms for Teleena’s customers to better understand and manage devices in their networks and to provide mobile users with anytime-anywhere online guides for self-service care.

Teleena will deliver Tweakker’s solutions to its customer base of cable companies, mobile network operators (MNOs), mobile virtual network operator (MVNOs), retailers and mobile devices manufacturers. The first Teleena customer to become Tweakker-enabled is one of the largest cable operators in the Netherlands, providing a triple-play service (cable television, broadband Internet, and telephone service) to both residential and commercial customers.

Teleena is one of the leaders in managed mobile service solutions and one of EMEA’s fastest growing B2B technology companies. Teleena’s mobile services have won and have been nominated for numerous awards such as the European Business Awards 2014/15, Deloitte Technology Fast50 Award 2013-2014, Deloitte Technology Fast 500, EMEA 2013, High Growth Awards 2014, “Best MVNE – Best Enabler of MVNOs” for 2014 and the FD-Gazellen Award 2012-2014. Headquartered in The Netherlands, the firm has regional offices in the United Kingdom and a fast growing customer base that includes customer such as Huawei, Telesur, UPC and TeleWare and many more.

“Teleena’s mantra is to provide world class, cost-cutting mobile business solutions to its customer base,” says Camilo Castano, chief product officer leading product development at Teleena. “By partnering with Tweakker, our customers can vastly reduce mobile connectivity care costs and better manage and support the diverse portfolio of devices in their networks.”

“Partnering with Teleena is an important step forward for Tweakker to extend its footprint in The Netherlands,” said Dennis Juul Poulsen, general manager of Tweakker at Spirent Communications. “Cloud-based connectivity solutions are proven to be the most effective and least costly method of delivering customer care in today’s mobile world and can lead to savings of up to 95% when compared with traditional call centre costs.”

About Teleena

Teleena, the leading global mobile services enabler (MVNE), provides Global Mobile Data Connectivity Services (GMDS), not only to MNOs, Cable Companies and MVNOs but also to any mobile device manufacturer, machine-to-machine (M2M), Cloud and content service provider or brand. We enable organizations to extend their mobile reach. Our Mobile Platform as a Service (mPaaS), cloud-based mobile platform, is built on home-grown state-of-the-art technology enabling organizations and brands to launch new and improved mobile propositions to their client base quickly, effectively and with a very competitive total cost of ownership. Teleena is an Associate Member of the GSMA. Please visit www.teleena.com.

About Spirent Tweakker

Tweakker, now a Spirent Communications plc company, provides more than 100 MVNOs and network operators with revenue generating and customer care mobile solutions. Over 100 million devices have been connected using Tweakker’s patented technology. By enabling customers to have immediate, problem-free access to a network from power up, users can immediately enjoy the full functionality of their new or replacement phones. As a result, pick up of new Internet services increases on average threefold and customer care costs are reduced by up to 90%. For more information, visit www.tweakker.com.

About Spirent Communications plc

Spirent Communications plc (LSE: SPT), a global leader in test and measurement, offers an extensive portfolio of solutions to test data centers, cloud computing and virtualized environments, high speed Ethernet networks and services, 3G/4G wireless networks and devices, network and application security, and positioning technologies. For more information visit http://www.spirent.com/about-us/News_Room/About_Spirent_Communications_plc.aspx.

Contacts

Spirent Communications
Corporate
Sailaja Tennati, +1 (770) 432-3225
sailaja.tennati@spirent.com
or
Asia Pacific
Janet Peng, +86 (10) 82330055 x160
janet.peng@spirent.com
or
Europe
Whoosh PR
Hugh Paterson, +44 (0)77681 75452
hugh.paterson@whooshpr.com

Release Summary

Strategic partnership enables Teleena to offer Tweakker’s effective, affordable cloud-based customer care connectivity solutions to cable companies, MNOs and MVNOs.

Contacts

Spirent Communications
Corporate
Sailaja Tennati, +1 (770) 432-3225
sailaja.tennati@spirent.com
or
Asia Pacific
Janet Peng, +86 (10) 82330055 x160
janet.peng@spirent.com
or
Europe
Whoosh PR
Hugh Paterson, +44 (0)77681 75452
hugh.paterson@whooshpr.com