TravelCenters of America Once Again Dominates Driver Satisfaction Survey on Truck Stop Services

TA and Petro Stopping Centers Voted ‘Best Truck Stop Experience’

WESTLAKE, Ohio--()--TravelCenters of America LLC (TravelCenters), operator of TA® and Petro Stopping Centers® branded travel centers, today announced the results of the eighth annual “Voted Best” survey. The independent survey conducted during October, 2014, by Overdrive Magazine, garnered professional driver feedback on truck stop services and amenities.

             
Area     Category    

Driver Preference
for TA and Petro vs.
Next Closest Truck
Stop Brand

Overall     Best Truck Stop Experience     6 to 1
      Most Comprehensive Driver Services

Most Trustworthy Brand

    6 to 1

4 to 1

Employees Best Employees

Most Respectful to Drivers

2 to 1

3 to 1

Best Employee Understanding of Truckers

Friendliest Maintenance Write-up Staff

4 to 1

3 to 1

      Friendliest Restaurant Staff

Most Trusted to Perform Job Right Maintenance Staff

    6 to 1

7 to 1

Fuel Quickest Fueling Time 2 to 1
      Easiest to Maneuver Fueling Lanes     3 to 1
Parking Lots Largest 6 to 1
      Easiest to Maneuver     5 to 1
 
     

 

     

Area

    Category    

Driver Preference
for TA and Petro vs.
Next Closest Truck
Stop Brand

Showers & Cleanest Showers 3 to 1
Restrooms Best Shower Amenities 4 to 1
      Cleanest Restrooms     2 to 1
Restaurants Best Overall Experience 6 to 1
Best Overall Food 7 to 1
Healthiest Menus 4 to 1
Best Coffee 2 to 1
Best Breakfast 5 to 1
      Best Buffets     9 to 1
Stores Best Travel Stores 4 to 1
      Best Trucker Merchandise

Best Electronic Merchandise

    5 to 1

3 to 1

Truck Repair & Best Overall Maintenance Shops 4 to 1
Maintenance Most Competent Technicians 7 to 1
Best Roadside Assistance 4 to 1
      Most Complete Interstate Services     7 to 1
Driver Comforts Best Smart Phone Application 3 to 1
Best Fitness Facilities 9 to 1
Best Laundry Facilities 3 to 1
      Best Driver Lounges/Movie Rooms     4 to 1
Community Outreach     Best in Giving Back to Trucking     3 to 1
 

Every year we look forward to conducting this survey because it provides us with measurable feedback from professional drivers on how we are doing in all facets of our business,” said Tom O’Brien, President and CEO of TravelCenters. “Once again drivers have shown their preference for all of the amenities we offer at our full-service facilities. Those services, coupled with the friendliness and competence shown by all of our employees, add up to our goal of showing professional drivers the respect they deserve while doing such an important job,” he added.

About TravelCenters of America LLC

TravelCenters of America LLC (TravelCenters), headquartered in Westlake, Ohio, is a leading travel center business in 43 states and Canada operating under the TA® and Petro Stopping Centers® brands. With 251 convenient full-service locations off interstate highway exits, TA and Petro Stopping Centers offer customers diesel and gasoline fueling services, more than 500 full- and quick-service restaurants, 24-hour convenience stores, heavy truck maintenance services, RoadSquad Connect™ (24/7/365 emergency roadside service), Reserve-It™ (truck parking reservations), and many other services – all within large, high traffic facilities. TravelCenters also operates gasoline/convenience stores in Kentucky and Tennessee under the Minit Mart brand name. For more information on TravelCenters and TA, please visit www.tatravelcenters.com. For more information on Petro Stopping Centers, please visit www.petrotruckstops.com.

Contacts

TravelCenters of America
Tom Liutkus, 440-808-7364
tliutkus@ta-petro.com

Release Summary

TA and Petro Stopping Centers 'Voted Best' for Truck Stop Experience and 39 other categories in 2014 annual 'Voted Best' independent professional driver survey conducted by Overdrive magazine.

Contacts

TravelCenters of America
Tom Liutkus, 440-808-7364
tliutkus@ta-petro.com