How to Keep Customers Coming Back with the Digital Loyalty Loop

GrowthBeat 2014

--()--Get Satisfaction:

WHO:

 

GrowthBeat Fireside Chat with Hootsuite and Get Satisfaction

 

WHAT:

Join Hootsuite’s VP of Community & Customer Experience Jeanette Gibson and Rahul Sachdev, CEO of Get Satisfaction, for a fireside chat with moderator Hannah Kuchler, San Francisco Correspondent at Financial Times, as they discuss how companies can leverage social media tools to foster meaningful and lasting experiences for their customers.

 
They will share real-life stories and examples to illustrate the new social customer support paradigm, and examples of tools and services that can help brands forge better links with their supporters (read: customers) online throughout all points of the decision-making process.
 

WHERE:

VentureBeat’s GrowthBeat, Hotel Nikko, San Francisco, CA

 

WHEN:

Tuesday, August 5th, 11:20-11:40am
 

WHY:

Ninety-three percent of human interaction relies on non-verbal cues. Surprising, given our ever-increasing reliance on digital communications via social and mobile technologies. This fireside discusses how businesses can build authentic, sustainable relationships with prospects and customers in the new landscape.
 

ABOUT GET SATISFACTION

Based in San Francisco, Get Satisfaction provides an online community platform connecting companies with customers to foster relationships that unlock new value for both sides. Companies of all sizes and industries—from Intuit, Kellogg's and P&G to Sonos, HootSuite and SugarCRM—rely on Get Satisfaction to deliver online communities that modernize customer support, accelerate sales, differentiate their brand and inspire new innovations. Get Satisfaction’s community platform offers the fastest time to value for companies ready to embrace the way today’s customers want to engage. To learn more, visit https://getsatisfaction.com/corp/.

ABOUT HOOTSUITE

Hootsuite is a social relationship platform for businesses and organizations to collaboratively execute campaigns across social networks such as Twitter, Facebook, LinkedIn and Google+ Pages from one secure, web-based dashboard. Advanced functionality includes tools for audience engagement, team collaboration, account security and comprehensive analytics for end-to-end measurement and reporting. To learn more, visit http://www.hootsuite.com.

Contacts

Get Satisfaction
Julia Glenister, 415-459-3688
jag@jagwiregroup.com
or
Hootsuite
media@hootsuite.com

Release Summary

Get Satisfaction and Hootsuite share stories and examples to illustrate the new social customer support paradigm, and examples of tools and services to help brands connect with their supporters

Contacts

Get Satisfaction
Julia Glenister, 415-459-3688
jag@jagwiregroup.com
or
Hootsuite
media@hootsuite.com