SAINT JOHN,New Brunswick--(BUSINESS WIRE)--Sitel, a leading global customer care provider, today announced that it is actively expanding its contact centre in Saint John. The company will hire 215 new team members to support a large Canadian manufacturer of household products and an expanding U.S. cable television client. The newly hired Saint John associates will provide inbound technical support and customer care.
“Thanks to the hard-working Saint John team, Sitel is able to expand and offer new jobs to the community. We look forward to hiring, training and developing new professionals in the New Brunswick area to deliver outstanding customer care on behalf of our clients,” said Laurie Nouasri, the new site director of Sitel’s Saint John Customer Experience Centre. “With a rich history of 12 years in Saint John, we look forward to many more years of contributing to the New Brunswick economy.”
Sitel will hold an open house job fair on July 17 at its contact centre in the Loch Lomond Mall, 120 McDonald Street, suite A in Saint John. Prospective applicants interested in joining the talented team at Sitel are encouraged to apply in-person between 12:00 p.m. and 7:00 p.m. Candidates may also apply online in Sitel’s “Careers” section at www.sitel.com. Previous customer service experience and strong computer knowledge is preferred. The Saint John hiring team can be reached at (506) 694-4200.
As caring for customers becomes the differentiator that drives consumer spend, Sitel is advancing its position as a world leader in outsourced customer experience innovation. With over 30 years of industry experience, Sitel’s 56,000 employees support clients with CRM contact center services that provide predictable and measurable return on their Customer Investment by building customer loyalty, increasing sales and improving efficiency. Sitel’s global solutions include customer acquisition, customer care, technical support and social media programs. Support operations span from home based agents to 110+ domestic, nearshore and offshore centers in 23 countries across North America, South America, Europe, Africa and Asia Pacific. Sitel manages client programs on behalf of some of the best known brands in the world in 40 languages. Sitel is privately held and majority owned by Canadian diversified company, Onex Corporation. For more information, please visit www.sitel.com.